The 2014 Cadillac XTS has 4 safety recalls and 50 owner complaints on file with NHTSA. The most-reported problem area is electrical system (16 complaints).
Recalls4safety recalls
Complaints50filed by owners
Crashes · fires2 · 3reported in complaints
Injuries · deaths1 · 0reported in complaints
2014 Cadillac XTS in an NHTSA crash test
Safety recalls
Parking brake
NHTSA recall 14V541000 · Sep 9, 2014 · 205,309 vehicles · opened after NHTSA action (ODI)
Problem: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Air bags › Frontal › Sensor/control module-inactive
NHTSA recall 14V518000 · Aug 28, 2014 · 5 vehicles
Problem: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Risk: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Fix: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
Problem: General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Risk: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Fix: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
Service brakes, hydraulic › Power assist › Vacuum › Hoses, lines/piping, and fittings
NHTSA recall 14V116000 · Mar 17, 2014 · 63,903 vehicles
Problem: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Risk: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.
Fix: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2014 Cadillac XTS 4 DR FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
11.8%
Forward collision warning: Optional · Lane departure warning: Optional
2014 Cadillac XTS 4 DR AWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
11.8%
Forward collision warning: Optional · Lane departure warning: Optional
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
XTS
21mpg combined
City / highway
18 / 28 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,200/year to fuel
XTS AWD
20mpg combined
City / highway
17 / 26 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $3,350/year to fuel
XTS AWD
19mpg combined
City / highway
16 / 24 mpg
Fuel
Premium Gasoline
3.6 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $4,350/year to fuel
XTS Limo
17mpg combined
City / highway
15 / 21 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,950/year to fuel
XTS Hearse
17mpg combined
City / highway
15 / 21 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,950/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Electrical system Instrument cluster/panel; Adas › Video monitor/screen
16
0
1
0
40,000 mi
Suspension
11
1
0
0
37,500 mi
Unknown or other
9
0
0
0
48,000 mi
Service brakes
4
0
1
0
—
Steering
4
1
0
0
37,500 mi
Structure Body
3
0
0
0
—
Engine and engine cooling Exhaust system › Emission control › Catalytic convertor
3
0
1
0
—
Air bags
3
1
0
1
54,000 mi
Service brakes, hydraulic
2
0
1
0
—
Engine
2
0
1
0
—
Electronic stability control (esc)
2
0
0
0
—
Wheels Rim
2
1
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Sep 8, 2026Suspension Stabilink light intermittently turns on vehicle hestates act if itâs going to quit
Mar 18, 2026 · 198,000 milesElectrical system › Instrument panel › Speedometer/odometer Odometer Fraud. The contact purchased a 2014 Cadillac XTS. After the purchase, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale in July of 2024. At the time of purchase, the mileage was 128,000. The contact stated that while attempting to obtain an extended warranty for the vehicle, the contact was informed that the vehicle had been subjected to odometer fraud. The contact was informed that in 2022, the mileage was documented as 198,000. The contact researched to track the VIN and became aware that before the vehicle was purchased, the previous owner had logged the mileage as 145,000. The contact had not filed a report with any other agencies.
Oct 15, 2025 · 122,000 milesEquipment › Electrical › Infotainment The contact owns a 2014 Cadillac XTS. The contact stated while parked and occupied in the vehicle, attempting to start the vehicle infotainment system displays a black screen and glitched. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention the failure has occurred on two different occasions. The manufacture was notified of the failure and they informed him that he will have to pay out of pocket for the cost of the repair. The approximate failure mileage was 122,000.
Aug 13, 2025Service brakes My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home.
Jul 15, 2025 · 166,000 milesParking brake The contact owns a 2014 Cadillac XTS. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact slowly drove the vehicle to the residence five streets away. The contact exited the vehicle and performed an inspection of the vehicle. Upon inspecting the vehicle, the contact noticed that the front passengerâs side rotor was red-hot. The contact poured water on the rotor and steam filled the air. A mobile mechanic was contacted, and the vehicle was diagnosed with a seized brake chamber. The contact was informed that the electric parking brake needed to be replaced with an unknown part. The vehicle was…
Jun 27, 2025Tires › Sidewall Cracking on the white walls & splitting on the gold line wall I purchased the tires new (thinking) they was new with a warranty from discount tire witch they were new not used but already two years old & when I took them back to discount tire they said they was discontinued and they had took just a deduction off the tires with a warranty and it was just like buying some new ones I ask the salesman what's the point of the warranty he don't know or help I couldn't afford to pay for some new ones & I have to make it to work and than the other one did the same I reached out to the manufacturer and send him pictures and the receipt just a run around I had just replaced them again & the date is…
Jan 21, 2021Service brakes Light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jumpâs stuffers the drivers seat goes all the way back when you get out off car
Jun 3, 2025 · 80,000 milesBack over prevention The contact owns a 2014 Cadillac XTS. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display a rearview image. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V709000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
