The 2019 Cadillac XTS has 2 safety recalls and 6 owner complaints on file with NHTSA. The most-reported problem area is unknown or other (1 complaint).
Recalls2safety recalls
Complaints6filed by owners
Crashes · fires1 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
2019 Cadillac XTS in an NHTSA crash test
Safety recalls
Seat belts › Front
NHTSA recall 18V899000 · Dec 19, 2018 · 175 vehicles
Problem: General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.
Risk: If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall began February 7, 2019. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N182204040.
Service brakes, hydraulic › Foundation components › Disc › Caliper
NHTSA recall 18V576000 · Aug 30, 2018 · 210,628 vehicles
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash test
2019 Cadillac XTS 4 DR AWD
Overall
Not Rated
Frontal crash
★★★★★
Side crash
Not Rated
Rollover
★★★★★
Rollover risk
11.8%
Forward collision warning: Optional · Lane departure warning: Optional
2019 Cadillac XTS 4 DR FWD
Overall
Not Rated
Frontal crash
★★★★★
Side crash
Not Rated
Rollover
★★★★★
Rollover risk
11.8%
Forward collision warning: Optional · Lane departure warning: Optional
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
XTS
22mpg combined
City / highway
19 / 28 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,050/year to fuel
XTS AWD
20mpg combined
City / highway
17 / 26 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $3,350/year to fuel
XTS AWD
18mpg combined
City / highway
16 / 23 mpg
Fuel
Premium Gasoline
3.6 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $4,550/year to fuel
XTS Hearse
17mpg combined
City / highway
15 / 21 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,950/year to fuel
XTS Limo
17mpg combined
City / highway
15 / 21 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,950/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Unknown or other
1
0
0
0
—
Service brakes
1
1
0
0
—
Tires
1
0
0
0
—
Seats
1
0
0
0
—
Air bags
1
0
0
0
—
Engine
1
0
0
0
—
Power train
1
0
0
0
—
Steering
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Oct 21, 2026 · 109,133 milesSteering The contact owns a 2019 Cadillac XTS. The contact stated that while driving 20 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn, and the contact pulled over to the side of the road. Upon turning off and restarting the vehicle, the power steering operated as intended. The contact associated the failure with NHTSA Campaign Number: 19V086000 (Steering). The failure mileage was 109,133.
May 18, 2025Engine currently experiencing transmission shuddering â likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research Iâve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the vehicle to slow down or speed up when at cruising speeds. There were no warning lights nor messages, but I've started to experience the issue/symptoms for about a month now. Which came out of nowhere. Recently, I replaced the transmission cooler line and performed a drain and fill, but the shudder continues.
Oct 18, 2024Seats The passenger present module in seat isnât working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.
Oct 17, 2024Tires The tire tech at Walmart was attempting to remove the tire when the side wall just blew out on my Yokohama 245 /40 20 tire.
Dec 31, 2020 · 20,000 miles · crashService brakes BRAKES FAILED TO COMPLETELY STOP THE VEHICLE ONCE WHEN BACKING OUT OF A PARKING SPOT AND AGAIN WHEN PULLING INTO A PARKING SPOT
Jun 14, 2019 · 15,400 milesUnknown or other THE BACKUP CAMERA GUIDE LINES CAN BARELY BE SEEN AND IN ANY SUN LIGHT CANNOT BE SEEN AT ALL. AT NIGHT , ALL YOU CAN SEE IS WHAT LOOKS LIKE SNOW. CADILLAC SAYS IT IS A SOFTWARE PROBLEM AND THERE IS NO FIX. THIS IS A SAFETY ISSUE AND NEED TO BE ADDRESSED THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND CADILLAC REFUSES TO FIX IT
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
