Model year record
2014 Chevrolet Captiva recalls & problems
The 2014 Chevrolet Captiva has no safety recalls on file with NHTSA, and 138 owner complaints. The most-reported problem area is electrical system (61 complaints).
Safety recalls
No safety recalls have been filed for the 2014 Chevrolet Captiva.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2014 Chevrolet Captiva SUV FWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 18.5% |
2014 Chevrolet Captiva SUV AWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 15.9% |
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Captiva FWD FFV
| City / highway | 20 / 28 mpg |
|---|---|
| Fuel | Regular Gasoline |
2.4 L · 4 cyl · Automatic 6-spd · Front-Wheel Drive · about $2,900/year to fuel
Captiva FWD FFV
| City / highway | 17 / 24 mpg |
|---|---|
| Fuel | Regular Gasoline |
3 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,550/year to fuel
Captiva AWD FFV
| City / highway | 16 / 22 mpg |
|---|---|
| Fuel | Regular Gasoline |
3 L · 6 cyl · Automatic 6-spd · All-Wheel Drive · about $3,700/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical systemIgnition | 61 | 62,200 mi |
| Engine | 30 | 80,000 mi |
| Unknown or other | 30 | 47,500 mi |
| Power trainDriveline › Chain/belt | 17 | 56,000 mi |
| StructureBody; Body › Door | 9 | 65,000 mi |
| Steering | 9 | 42,065 mi |
| Electronic stability control (esc) | 9 | 71,500 mi |
| Air bags | 7 | 56,000 mi |
| Service brakes | 4 | 35,000 mi |
| Visibility/wiper | 4 | 80,000 mi |
| Vehicle speed control | 3 | 25,967 mi |
| Fuel/propulsion system | 3 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Interior lightingFire
The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. Upon visual inspection, she noticed the smoke originating from a fire on the passenger side visor. The contact stated that she was able to extinguish the fire herself after removing the visor from the vehicle. A police or fire report was not filed. No warning lights were illuminated. The vehicle was taken to the dealer, who failed to provide a diagnosis as to the cause of the failure. The vehicle was repaired as the visor was replaced, but the failure reoccurred. Â When the failure occurred, the second visor light was blinking as the driver's side…
- Electrical system › Ignition
Key gets stuck in the ignition. Turns off to ACC, but wonât turn back to LOCK. Cannot remove key.
- Electrical system
The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The check engine and service traction warning lights were illuminated. The contact also stated that on various occasions she was unable to remove the key from the ignition after turning off the vehicle and that the power seat was inoperable. The vehicle was towed to an independent mechanic on various occasions, where the failure could not be duplicated, and the contact was advised to take the vehicle to a local dealer for further diagnostic test and repair. The vehicle was taken and towed to the local dealer…
- Electrical system
Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.
- Electrical systemFire
2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can
- Unknown or other
Drive Belt Tensioner is broken, causing loud noise under the hood. The belt could be affected if not repaired and confirmed by Firestone Auto Care. Nothing else but Chevy GM will not fix the issue even though there is a specific service campaign bulletin in regards to the issue.
- Air bagsCrash1 injury
I was involved in a car accident that totaled my car and it was front damage my air bags did not come out. My car is with my insurance company. No messages or lamps etc had been on prior to the accident.
- Unknown or other
The key is stuck and will not release from my ignition. I have tried numerous ways to get the key out and it just won't come out. I have had to disconnect my battery so that it doesn't drain my battery, but the issue is still there. I can't use my car to go to work due to the fact my key won't come out. This has really put me in a bind and is unacceptable. I don't have the money to have this fixed and I would like for the manufacturer to help me out. This is a real safety issue. I have had my car looked at by a mechanic and he is unsure of exactly how to fix this.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.