The 2020 Chrysler 300 has 2 safety recalls and 9 owner complaints on file with NHTSA. The most-reported problem area is unknown or other (4 complaints).
Recalls2safety recalls
Complaints9filed by owners
Crashes · fires1 · 1reported in complaints
Injuries · deaths2 · 0reported in complaints
2020 Chrysler 300 in an NHTSA crash test
Safety recalls
Air bags › Side/window › Curtain › Inflator
NHTSA recall 24V198000 · Mar 14, 2024 · 284,982 vehicles · opened after NHTSA action (ODI)
Problem: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Fix: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Risk: A windshield that separates from the vehicle during a crash can increase the risk of injury.
Fix: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2020 Chrysler 300 4 DR AWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
11.3%
Forward collision warning: Optional · Lane departure warning: No
2020 Chrysler 300 4 DR RWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
11.3%
Forward collision warning: Optional · Lane departure warning: No
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
300
23mpg combined
City / highway
19 / 30 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic 8-spd · Rear-Wheel Drive · about $2,900/year to fuel
300 AWD
21mpg combined
City / highway
18 / 27 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic 8-spd · All-Wheel Drive · about $3,200/year to fuel
300
19mpg combined
City / highway
16 / 25 mpg
Fuel
Midgrade Gasoline
5.7 L · 8 cyl · Automatic 8-spd · Rear-Wheel Drive · about $4,000/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Aug 14, 2025 · fireUnknown or other The contact owns a 2020 Chrysler 300. The contact stated that while driving at 65 MPH, The contact stated the sun visor of the vehicle had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided; however, the cause of the failure was not yet determined. A Police report was not filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to the contactâs home. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 26,972.
Sep 28, 2024 · 72,000 milesAir bags The contact owns a 2020 Chrysler 300. The contact stated that after parking the vehicle, the contact later discovered that the front passengerâs side curtain air bag had erroneously deployed. The contact stated that there was no collision or visible damage to the vehicle to cause the air bag to deploy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 72,000.
Jun 25, 2023Air bags Drivers airbag bursted when I wasnât in my car, and the passenger airbag has a hole in it.
May 9, 2023Unknown or other The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018-2020 owners. I am encouraging them to file a concern with your group and to ask for a recall of the…
Mar 24, 2023 · crash · 2 injuriesAir bags March 24th 2023 @ 1:58 pm I was sitting at a red light behind another car, when I was rear ended @ 40+ mph and pushed in to the car ahead of me. The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my car. I was unconscious for 30 seconds. Pictures available upon request.
Nov 4, 2022Unknown or other Panoramic sunroof glass exploded.
Mar 1, 2022Power train On March 1 2022 at 23,800 miles on odometer driving around curve the transmission shifter knob at console made grinding sound (like trying to change gears on moving cog). I noticed this on other curves and laid hand on knob and it was vibrating like trying to go in reverse/park? I parked car and got appointment with Don Franklin Chrysler Somerset, KY Where I purchased new one year ago. I left car with service department with verbal description and written description written on card and taped to passenger seat for technican that I thought car was trying to shift to park while traveling 50mph 04-27-2022. On 04-28-2022 I picked up car and was told fixed noise it was altenator. I drove out of…
Mar 1, 2022Forward collision avoidance › Automatic emergency braking I purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob under my right arm, The car seemed to be trying to shift gears My hands were on steering wheel and both myself and passenger had our seat belts on with doors closed properly. I drove the car home 8 miles with it grinding at every curve. I called my local dealer and made appointment for repair, Due to car shortage Don Franklin motors 1147 S HWY 27 Somerset, KY service told me that due to work load I would need to bring car…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
