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Model year record

2018 Chrysler Pacifica Plug-In Hybrid recalls & problems

The 2018 Chrysler Pacifica Plug-In Hybrid has 6 safety recalls and 224 owner complaints on file with NHTSA. The most-reported problem area is electrical system (83 complaints).

Recalls6safety recalls
Complaints224filed by owners
Crashes · fires3 · 12reported in complaints
Injuries · deaths4 · 0reported in complaints

2 recalls for this model year carry an NHTSA park outside advisory. Check your VIN at nhtsa.gov/recalls.

Safety recalls

Hybrid propulsion systemJul 18, 2024

Hybrid propulsion system

Recall 24V53600015,910 vehiclesopened after NHTSA action (ODI)

NHTSA advisory: park outside and away from buildings until repaired (fire risk).

Problem
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Fix
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
Hybrid propulsion systemFeb 11, 2022

Hybrid propulsion system

Recall 22V07700016,741 vehicles

NHTSA advisory: park outside and away from buildings until repaired (fire risk).

Problem
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Fix
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
Electrical systemJun 9, 2020

Wiring › Interior/under dash

Recall 20V33400023,079 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Risk
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Fix
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

Components: Electrical system › Wiring › Interior/under dash; Electrical system › 12v/24v/48v battery › Cables

SuspensionFeb 28, 2019

Front › Control arm › Lower arm

Recall 19V14300047,771 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Risk
A control arm separation could increase the risk of a crash.
Fix
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Hybrid propulsion systemOct 19, 2018

Hybrid propulsion system

Recall 18V74000010,260 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Risk
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Fix
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.

Components: Hybrid propulsion system; Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor

Electrical systemAug 9, 2018

Wiring › Front underhood

Recall 18V52400012,779 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk
A vehicle stall can increase the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical system12v/24v/48v battery832546,617 mi
Hybrid propulsion systemInverter7500042,388 mi
Engine630705,260 mi
Power train401105,260 mi
Unknown or other340304,500 mi
Fuel/propulsion system190302,000 mi
Vehicle speed control130003,700 mi
Steering70001,900 mi
Service brakes7100815 mi
Forward collision avoidanceWarnings61003,141 mi
SuspensionFront › Control arm › Lower arm600033,648 mi
StructureBody500011,514 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations