Model year record
2022 Chrysler Pacifica Plug-In Hybrid recalls & problems
The 2022 Chrysler Pacifica Plug-In Hybrid has no safety recalls on file with NHTSA, and 116 owner complaints. The most-reported problem area is power train (55 complaints).
Safety recalls
No safety recalls have been filed for the 2022 Chrysler Pacifica Plug-In Hybrid.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Power train | 55 | 35,224 mi |
| Engine | 53 | 28,000 mi |
| Electrical system | 40 | 22,252 mi |
| Unknown or other | 22 | — |
| Fuel/propulsion system | 21 | — |
| Vehicle speed control | 10 | — |
| Hybrid propulsion systemInverter | 7 | 9,000 mi |
| Forward collision avoidanceAdaptive cruise control; Warnings | 3 | — |
| Service brakes | 3 | — |
| Steering | 1 | — |
| StructureBody | 1 | — |
| Latches/locks/linkages | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Seats
The contact owns a 2022 Chrysler Pacifica Plug-In Hybrid. The contact stated that the rear driver's side and passenger's side seat mounting latches fractured, causing the seats to recline unintendedly. The local dealer was notified of the failure and confirmed that the VIN was not included in a recall. The contact associated the failure with NHTSA Campaign Number: 22V181000 (Seats). The manufacturer was notified of the failure. The failure mileage was 100,000.
- Seat belts
The contact owns a 2022 Chrysler Pacifica Plug-In-Hybrid. The contact stated that while driving 30 MPH, another vehicle attempted to make a turn in front of the contact's vehicle. The contact engaged the parking brake, and the vehicle stopped abruptly; however, the passenger's side third-row seat belt failed to restrain the contact's daughter, causing the occupant to be propelled into the seat in front of her. The contact's daughter sustained soreness on the left shoulder, but no medical assistance was required. The vehicle was taken to the dealer, where it was determined that all three third-row seat belts were defective. The dealer determined that the seat belts needed to be replaced;…
- Engine
The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving approximately 65 MPH, the message "Vehicle was Shutting Down" and a "Red Turtle" symbol was displayed. The contact stated that the engine was running but gradually lost motive power and stalled. The vehicle was turned off and restarted. The contact had driven the vehicle to a local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure was intermittent but recurring. The contact stated that recently when the warning light illuminated, the vehicle shut off. The contact had taken the vehicle three times to the same dealer however, the…
- Electrical system
Both of my sliding doors suddenly stop working. Electrical malfunction, locking mechanism not working, door not locking in place.
- Power train
The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at undisclosed speeds, the transmission unexpectedly downshifted, with the image of a turtle displayed, and the message "Vehicle Speed May Be Limited" was displayed. The contact pulled over and waited for several minutes before restarting the vehicle. The vehicle was taken to two dealers to be diagnosed; however, the contact was not provided the diagnostic results by the dealers. The vehicle was not repaired. Upon investigation, the contact discovered NHTSA Action Number: PE22008 (Power Train); for which an investigation was launched by the NHTSA to address the failure. The manufacturer was notified of…
- Electrical system
The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. The vehicle was taken to a local dealer and remained with the dealer for further diagnostic tests and repair; however, the cause of the failure remained unknown. The manufacturer was made aware of the…
- Power train
this weekend my wife was driving my kids home from out of town and was on the highway when she got a warning that said "Stop Safely, Vehicle will shut off soon". we were able to get home and I scheduled the van to be looked at by the dealership. today the dealership was able to look at the van and told me that the code while stored as no longer showing as active and that they could not help me. they told me the best thing for me to do was to continue driving and bring it back when the warning comes back, or the vehicle does completely lose power. I tried to explain to them my understanding of the situation, that there were issues with vans stopping unexpectedly and suddenly in a way that…
- Power train
While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
- Loss of motive power due to an internal wiring connector short.Open
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was…
- Transmission fault leading to loss of motive powerClosedLed to recall 23V010
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address…