Model year record

2011 Ducati Diavel recalls & problems

The 2011 Ducati Diavel has 3 safety recalls and 4 owner complaints on file with NHTSA. The most-reported problem area is engine and engine cooling (2 complaints).

Recalls3safety recalls

Complaints4filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

StructureAug 15, 2011

Motorcycle › Kickstand/center stand

Recall 11V413000919 vehicles

Problem: DUCATI IS RECALLING CERTAIN MODEL YEAR 2011 DIAVEL MOTORCYCLES MANUFACTURED FROM MAY 18, 2010, THROUGH JUNE 13, 2011. THE SIDE STAND WAS MANUFACTURED WITH INSUFFICIENT MATERIAL IN THE PIVOT AREA.
Risk: THIS COULD RESULT IN THE POSSIBLE BENDING AND BREAKAGE OF THE SIDE STAND IN THE PIVOT AREA ALLOWING THE MOTORCYCLE TO FALL OVER POSSIBLY RESULTING IN INJURY TO THE RIDER OR OTHERS NEAR THE MOTORCYCLE.
Fix: DUCATI WILL NOTIFY OWNERS, AND AUTHORIZED DEALERS WILL REPLACE THE SIDE STAND AND PIVOT BOLT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 20, 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696 OR GO TO THEIR WEBSITE AT WWW.DUCATI.COM.

EquipmentJun 27, 2011

Equipment

Recall 11V336000964 vehicles

Problem: DUCATI IS RECALLING CERTAIN MODEL YEAR 2011 DIAVEL MOTORCYCLES MANUFACTURED FROM SEPTEMBER 23, 2010, THROUGH MAY 12, 2011. THE BRASS INSERTS INSTALLED IN THE CHAIN GUARD MAY DEFORM OVER TIME, RESULTING IN THE POSSIBLE LOOSENING OF THE LICENSE PLATE HOLDER RETAINING SCREWS ON THE REAR SWING-ARM. THIS SITUATION COULD CAUSE THE LICENSE PLATE HOLDER TO BECOME LOOSE DURING NORMAL OPERATION OF THE MOTORCYCLE.
Risk: LOOSENING OF THE LICENSE PLATE HOLDER COULD INTERFERE WITH THE MOTORCYCLE'S REAR WHEEL ROTATION AND THEREBY INCREASE THE RISK OF A CRASH.
Fix: DUCATI DEALERS WILL REPLACE THE CHAIN GUARD WITH AN UPDATED VERSION, MANUFACTURED WITH STEEL INSERTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 27, 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.

SteeringApr 21, 2011

Steering

Recall 11V2530001,051 vehicles

Problem: DUCATI IS RECALLING CERTAIN MODEL YEAR 2010-2011 MULTISTRADA 1200, AND MODEL YEAR 2011, DIAVEL MOTORCYCLES. THE ELECTRONIC STEERING LOCK MAY FAIL TO DISENGAGE DURING THE MOTORCYCLE "KEY-ON" PROCESS. THIS HAS BEEN LINKED DIRECTLY TO A CERTAIN REVISION OF THE HANDS FREE DEVICE SOFTWARE. IT COULD RESULT IN A SITUATION WHERE THE MOTORCYCLE'S ENGINE MIGHT START WHILE THE STEERING LOCK IS STILL ENGAGED. A RIDER COULD START THE MOTORCYCLE AND ATTEMPT TO RIDE AWAY WHILE THE STEERING IS STILL LOCKED.
Risk: THE RIDER COULD EXPERIENCE THE INABILITY TO STEER INCREASING THE RISK OF LOW SPEED TIP-OVER OR COLLISION, THUS INCREASING THE POTENTIAL FOR INJURY TO THE RIDER.
Fix: THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Typical mileage*
Engine and engine cooling	2	—
Electrical system	2	—
Exterior lighting	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical system
MY 2011 DIAVEL CONTINUES TO STALL INTERMITTENTLY, ALWAYS WHILE DEPRESSING THE CLUTCH LEVER AS I INTENT TO SLOW DOWN OR STOP (CLOSED THROTTLE). PRESENTLY MY MOTORCYCLE HAS 9562 MILES, IS 9 MONTHS OLD. OVER THIS PERIOD OF TIME THIS PROBLEMS HAS HAPPENED AT LEAST 20 TO 30 TIMES (2 TO 3 TIMES PER MONTH). I HAVE WRITTEN TO DUCATI CUSTOMER SERVICE, BUT DID NOT RECEIVE ANY REPLY. INTERESTINGLY, THE PROBLEM APPEARS TO BE ELECTRICAL IN NATURE, AND WHAT IS MORE ODD IS THAT FOR ME, MOST, IF NOT ALL STALLS HAVE OCCURRED AT NIGHT, WHEN THE HEADLIGHTS ARE RUNNING, SO NOT ONLY DOES THE LOSS OF ENGINE POWER IS OF CONCERN, BUT THE FACT THAT IT IS ACCOMPANIED BY THE LOSS OF VISIBILITY (LIGHTS) TO OTHER…
Jun 11, 2011 · 500 miles
Engine and engine cooling
THE MOTORCYCLE HAS STALLED FOUR TIMES IN THE LAST 5 MONTHS. TYPICALLY STALLS WHEN DOWN-SHIFTING. THE LAST TIME IT STALLED, I WAS WEAVING THROUGH TRAFFIC AND WHEN THE BIKE STALLED, THERE WAS A CAR RIGHT ON MY REAR (SCARED ME TO DEATH) - LUCKILY I WAS ABLE TO STEER INTO THE MEDIAN (AND THERE WAS NO OBSTACLES IN THE MEDIAN). I'VE ASKED MY DEALER TO LOOK INTO IT. THEY HAVE NOT BEEN ABLE TO REPRODUCE THE PROBLEM. I AM NOT THE ONLY ONE HAVING THIS PROBLEM. THERE IS A FORUM WITH 23 PAGES OF THREADS ON THIS TOPIC. ALSO, DUCATI HAD A RECALL ON THE MULTISTRADA FOR THE SAME ISSUE. THE MULTISTRADA IS THE SAME ENGINE AS THE DIAVEL. *TR
Sep 1, 2011 · 100 miles
Engine and engine cooling
ENGINE CUTS OUT ( STALLS ) ON HIGHWAY IN 6TH GEAR, WHEN CLUTCH IS PULLED IN AND THROTTLE IS CLOSED. THIS PROBLEM HAPPENS INTERMITTANTLY AND WITHOUT WARNING. *TT PLEASE SEE THIS LINK, THERE ARE MANY OTHERS HAVING THE SAME PROBLEM. HTTP://WWW.DIAVEL-FORUM.COM/INDEX.PHP?/TOPIC/377-DIAVEL-STALLING/
Aug 14, 2011 · 589 miles
Exterior lighting
TL* THE CONTACT OWNS A 2011 DUCATI DIAVEL. THE CONTACT STATED THE BOLTS THAT HOLD THE REAR TAIL LIGHT ASSEMBLY IN PLACE CAME LOOSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A REPLACEMENT ASSEMBLY WAS ORDERED. THE DEALER DID NOT SAY WHAT MAY HAVE CAUSED THE BOLTS TO FAIL. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK BECAUSE THE LIGHT ASSEMBLY RESTED ON THE TAIL PIPE AND MELTED. THE FAILURE AND CURRENT MILEAGE WAS 400. LIGHTS ASSEMBLY HELD TO BIKE BY WIRES ONLY. UPDATED 09/29/2011 *LN *TR
May 12, 2011 · 400 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.