The 2004 Ford Cvpi has 2 safety recalls and 17 owner complaints on file with NHTSA. The most-reported problem area is wheels (9 complaints).
Recalls2safety recalls
Complaints17filed by owners
Crashes · fires0 · 1reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Wheels
NHTSA recall 07V079000 · Mar 6, 2007 · 109,664 vehicles · opened after NHTSA action (ODI)
Problem: ON CERTAIN POLICE VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
Risk: THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT AND REPLACE THE FOUR ROAD WHEELS AND SPARE WHEEL BASED ON THE WHEEL PART NUMBER. THE RECALL BEGAN ON MARCH 15, 2007. OWNERS SHOULD CONTACT FORD AT 1-800-343-5338.
Electrical system › Wiring › Interior/under dash
NHTSA recall 05V206000 · May 9, 2005 · 132,800 vehicles
Problem: ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.
Risk: IF THIS OCCURS, THE INSULATOR MIGHT EXPERIENCE CHARRING OF THE OUTER LAYER, BURNING ODOR, OR SMOKE WHICH MAY ULTIMATELY RESULT IN A FIRE.
Fix: DEALERS WILL REMOVE THE EXISTING DASH INSULATOR AND INSTALL A REVISED DESIGN INSULATOR PAD FREE OF CHARGE. THE RECALL BEGAN ON JUNE 3, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Wheels Rim
9
0
0
0
67,750 mi
Electrical system
5
0
0
0
113,000 mi
Exterior lighting
4
0
0
0
116,500 mi
Fuel system, gasoline Delivery › Fuel pump
1
0
0
0
—
Engine and engine cooling Exhaust system › Emission control › Catalytic convertor
1
0
1
0
—
Power train Automatic transmission
1
0
0
0
—
Steering
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Aug 15, 2010 · 113,000 milesElectrical system THE HEADLAMPS ON THIS VEHICLE SHUT OFF AFTER LIGHTS HAVE BEEN TURNED ON FOR ABOUT 25 SECONDS AND WILL NOT COME BACK ON, OCCASIONALLY THEY WILL STAY ON AND THEN WILL SHUT OFF WHILE DRIVING. I'VE HAD THIS PROBLEM LOOKED AT BY SEVERAL SHOPS AND HAVE BEEN TOLD THAT THE LCM MODULE IS FAULTY AND THAT IT NEEDS TO BE REPLACED. THIS PART IS VERY EXPENSIVE, AND THE FACT THAT FORD DOES NOT WANT TO ADDRESS THIS SHOWS THEIR LACK OF CONCERN FOR PUBLIC SAFETY. THIS ISSUE IS A MAJOR SAFETY ISSUE AND I CAN'T BELIEVE THAT FORD DOES NOT TAKE RESPONSIBILITY FOR THIS PROBLEM AS IT APPEARS TO BE WIDESPREAD.
Mar 3, 2010 · 133,000 milesExterior lighting THE HEADLIGHTS TURN OFF WHEN IN USE, INTERMITTENTLY. THIS HAPPENS EVEN THOUGH THE HEADLIGHT SWITCH IS ON. THIS IS VERY DANGEROUS. THIS PROBLEM DEVELOPED AT ABOUT 106,000 MILES. IT WAS TEMPORARILY CORRECTED BY HAVING THE RELAYS IN THE FORD LCM (LIGHTING CONTROL MODULE) REPLACED WITH A NEW HEADLIGHT RELAY, NEC PART NUMBER "NEC EQ1-11111S". *TR
May 1, 2009 · 68,500 milesWheels LINGERING PROBLEM WITH 2004 FORD CROWN VICTORIA POLICE INTERCEPTOR WHEELS WITH SUSPECTED CRACKS. MEETS ALL SYMPTOMOLOGY. FORD REFUSES TO ADDRESS THE PROBLEM. *TR
Jan 23, 2010 · 120,000 milesExterior lighting I OWN A 2004 FORD CROWN VICTORIA. IT HAS THE WELL KNOWN LIGHTING CONTROL MODULE FAILURE. THE HEADLIGHTS GO OFF FOR NO REASON WHILE DRIVING DOWN THE ROAD. FORD NEEDS TO BE HELD ACCOUNTABLE AND REPLACE THESE MODULES UNDER A RECALL. THIS CAN CAUSE AN ACCIDENT. BUT OF COURSE, JUST LIKE FORD DOESN'T THINK THERE IS A PROBLEM WITH THEIR GAS TANK DESIGN (EXPLODING CROWN VICS), THEY PROBABLY WILL NOT FIX THE HEADLIGHT ISSUE EITHER. *TR
Mar 27, 2009 · 67,000 milesWheels TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT STATED THAT THE WHEELS CRACKED IN THE RIM NEAR THE WELD LINE, WHICH CONNECTS THE RIM TO THE DISK. HE HAD TO PLACE AIR IN HIS TIRES WEEKLY BECAUSE THE FAILURE CAUSED THE TIRES TO DEFLATE. THE MANUFACTURER STATED THAT THEY WOULD NOT HONOR THE RECALL BECAUSE THE VEHICLE WAS NO LONGER REGISTERED TO THE POLICE DEPARTMENT. NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS) AND FORD RECALL NUMBER 07S48 WERE REFERENCED. THE FAILURE MILEAGE WAS 67,000.
Apr 23, 2009 · 91,925 milesElectrical system PURCHASED 2004 CVPI DIRECTLY FROM LOCAL POLICE DEPARTMENT. TOOK CAR OUT THAT NIGHT, APPROXIMATELY 5 MINUTES INTO THE DRIVE, THE HEADLIGHTS GO OUT. ALL OTHER LIGHTS REMAIN ON INCLUDING ALL INTERIOR AND EXTERIOR LIGHTS EXCLUDING HEADLAMPS. I MANUALLY TURNED THE LIGHTS OFF THEN ON AND THIS DID NOT SOLVE THE PROBLEM. IT WAS STILL LIGHT ENOUGH I WAS ABLE TO RETURN HOME, AND UPON USING MY TURNING SIGNAL, THE HEADLIGHTS CAME BACK ON UNEXPLAINABLE. ALL INDICATORS LEAD TO THE LIGHTING CONTROL MODULE THAT IS CAUSING THE DEFECT. CONDITIONS ARE TOO HAZARDOUS WITH THIS DEFECT AND CREATES A HIGH PUBLIC SAFETY WITH THE POTENTIAL FOR FATALITIES. *TR
Mar 16, 2009 · 89,000 milesWheels › Rim TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT RECEIVED A RECALL NOTICE, WHICH STATED THAT THE RIMS NEEDED TO BE REPLACED ON HIS VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY WOULD NOT REPLACE THE RIMS SINCE THE RECALL ONLY PERTAINED TO POLICE VEHICLES. THE CONTACT WANTED TO KNOW THE DIFFERENCE BETWEEN HIM OWNING THE VEHICLE AND THE POLICE DEPARTMENT. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 89,000.
Dec 1, 2008 · 108,000 milesExterior lighting TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA POLICE INTERCEPTOR. THE CONTACT STATED THAT THE HEADLIGHTS IN THE VEHICLE HAVE BEEN WORKING INTERMITTENTLY. THE HEADLIGHTS TURN OFF WHILE DRIVING AT ANY SPEED AND MAY ILLUMINATE EITHER 15 MINUTES OR DAYS LATER. SOMETIMES, WHEN THE LIGHT SWITCH IS ACTIVATED A FEW TIMES, THE HEADLIGHTS WILL ILLUMINATE. THROUGH NUMEROUS RESEARCH, THE CONTACT FOUND INVESTIGATIONS, BUT NO RECALLS. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE MULTI-FUNCTION SWITCH, THE DIRECTIONAL SIGNALS, AND THE BRIGHT LIGHTS ON THE DETANGABLES, BUT NOTHING HAS PERMANENTLY REPAIRED THE ISSUE. THE FAILURE MILEAGE WAS 108,000 AND CURRENT MILEAGE WAS 116,000. UPDATED 8/3/09…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
EA04034 · opened Dec 21, 2004 · closed Mar 8, 2007 · led to recall 07V079000FRACTURE OF THE STEEL WHEEL RIM FRACTURE (CRACKING) OF THE SUBJECT VEHICLE (SV) WHEEL, WHICH WAS PREVIOUSLY INVESTIGATED UNDER PRELIMINARY EVALUATION PE03-009 (SAFETY RECALL 03V-279), OCCURS IN THE MODEL YEAR (MY) 2003 TO 2005 POLICE INTERCEPTOR VEHICLES ONLY; CIVILIAN SPECIFICATION AND OTHER MY VEHICLES ARE UNAFFECTED BY THIS CONDITION.FOR THE AFFECTED SUBJECT WHEELS, A FATIGUE CRACK OCCURS IN THE HEAT AFFECTED ZONE OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD THAT ATTACHES THE RIM TO THE OUTBOARD WHEEL DISC.THE CRACK INITIATES UNDER THE OUTBOARD TIRE BEAD NEAR THE HEEL (WHERE AIR LEAKAGE CANNOT BE ASSURED) AND SUBSEQUENTLY GROWS CIRCUMFERENTIALLY THROUGH CYCLIC BENDING AS THE WHEELS ROLLS.ALTHOUGH THE VAST MAJORITY OF RIM CRACKS EITHER PRESENTED NO SYMPTOMS OR WERE DETECTED SAFELY VIA RECURRING SLOW AIR LEAKAGE, ODI IDENTIFIED 6 INCIDENTS WHERE RAPID AIR LEAKAGE LEADING TO A FULL OR PARTIAL DEFLATION OF…
RQ04007 · opened Aug 2, 2004 · closed Dec 20, 2004FRACTURE OF THE STEEL WHEEL RIM DURING A SEPTEMBER 23, 2004 MEETING AND IN SUBSEQUENT DISCUSSIONS IN NOVEMBER, FORD ADVISED THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THEIR PLANS TO INTRODUCE AN IMPROVED STEEL WHEEL FOR MANUFACTURING AND SERVICE COMPONENT USE ON THE SUBJECT VEHICLES, INDICATING THIS WOULD OCCUR IN DECEMBER 2004.THE NEW WHEEL DESIGN INCORPORATES AN ADDITIONAL MANUFACTURING PROCESS (SHOT PEENING) WHICH LOWERS TENSILE STRESS IN THE SURFACE LAYER OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD. THEORETICALLY THIS SHOULD IMPROVE RIM DURABILITY BY REDUCING FATIGUE CRACK INITIATION SITES.INDICATIONS FROM FORD?S ACCELERATED TESTING METHODS SHOW AN IMPROVEMENT IN THE PERFORMANCE OF THE NEW WHEEL.IN ADDITION TO PRIOR SAFETY RECALL 03V279 AND SERVICE ACTION (SA) 03M03, FORD WILL ANNOUNCE A NEW EXTENDED WARRANTY SA FOR VEHICLES BUILT PRIOR TO DECEMBER 2004 THAT SUFFER RIM FRACTURES IN SERVICE.THE NEW…