*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes, hydraulic
The contact owns a 2011 Harley-Davidson FLHTK Electra Glide Ultra. The contact stated that the vehicle was taken to the dealer, where the recall repair for NHTSA Campaign Number: 18V076000 (Services Brakes, Hydraulic) was performed; however, while riding and coming to a complete stop, the front brake was engaged but failed to respond. The contact was able to stop the motorcycle by engaging the rear brake. The contact stated that the front brake was inoperable. The dealer was notified of the failure and charged a fee for the repair. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000.
Sep 30, 2023 · 22,000 milesService brakes
WHEN I WENT TO APPLY THE REAR BRAKE THE PEDAL WAS SOLID AND BRAKES WOULD NOT ENGAGE. I NARROWLY AVOIDED CRASHING BUT NOT MY BIKE IS NOT SAFE TO RIDE. AFTER RESEARCH I HAVE FOUND THAT HARLEY HAS BEEN AWARE OF ABS FAILURE FOR MANY YEARS THAT WAS CAUSED BY POOR DESIGN OF THEIR ABS SYSTEM. HOWEVER IT IS UP TO THE CONSUMER TO REPLACE THE PART. THEIR RECALL STATES TO CHANGE BRAKE FLUID EVERY TWO YEARS. HOWEVER OTHER VEHICLES WITH TH ESAME BRAKE FLUID HAVE NO ISSUES.
May 2, 2020 · 12,167 milesElectrical system
I HAD JUST PULLED OUT ONTO THE HIGHWAY IN HIGH TRAFFIC AREA AND MY MOTORCYCLE STARTED PRODUCING A CLANKING NOISE FROM THE PRIMARY CASE AND AFTER DOING EXTENSIVE RESEARCH, COME TO THE CONCLUSION THAT THE PRIMARY COMPENSATOR WAS FAILING. AT THE TIME THIS HAPPENED, MY CYCLE ALSO DROPPED VOLTAGE FROM 14.8 VOLTS DC DOWN TO 8 OR 9 VOLTS DC AND CAUSED THE CYCLE TO BOG, AND LOST MECHANICAL POWER ON A HILL WITH HIGH TRAFFIC FROM BOTH DIRECTIONS ON A HEAVILY TRAFFICKED MAIN U.S. HIGHWAY. HAD IT BEEN DAYLIGHT, THE ISSUE COULD HAVE COSTED MY LIFE HAD IT NOT BEEN FROM THE GLOW OF MY EMERGENCY FLASHERS GLOWING IN THE DARK NIGHT, BLINKING. THIS WAS VERY DANGEROUS BECAUSE THERE WAS NO WHERE TO PULL OFF OF…
Feb 25, 2020 · 48,000 milesService brakes
HAD BRAKE RECALL DONE FOR BRAKE FLUSHING BUT INTERMITTENTLY THE BRAKE PEDAL GET HARD AND WILL NOT STOP THE VEHICLE WITH THE REAR BRAKE. HARLEY DEALER FLUSHED THE FLUID BUT THERE IS A PROBLEM WITH THE ABS CONTROLLER AND THEY SAY THAT'S NOT PART OF THE RECALL. I HAVE FLUSHED THE FLUID EVERY YEAR BY MYSELF SO IT IS NOT A FLUID PROBLEM ALTHOUGH HARLEY WON'T ADMIT IT. THEY HAVE SINCE CHANGED TO ANOTHER SUBLET MANUFACTURER (BOSCH) TO MAKE THEIR NEW CONTROLLERS. I THINK MINE SHOULD BE REPLACED BY THE FACTORY AT NO CHARGE FOR THEIR DEFECTIVE CONTROLER.
Jul 5, 2018 · 32,000 milesService brakes
LOSS OF BRAKING- AFTER SERVICE OF BRAKE FLUID RECALL- BRAKES FAILED AT 70 MPH ON FREEWAY. THE FRONT BRAKE HANDLE BECAME STIFF AND HAD NO MOVEMENT OR BRAKING.
Apr 1, 2018 · 31,000 milesService brakes
FRONT BRAKE HANDLE BECAME FROZEN....COULD NOT SQUEEZE HANDLE TO OPERATE FRONT BRAKES. ONLY DROVE A VERY SHORT DISTANCE BEFORE I REALIZED I HAD NO FRONT BRAKES....PUT BIKE BACK INTO GARAGE AND CALLED TO SCHEDULE A SERVICE APPOINTMENT. HARLEY REPAIR SHOP QUICKLY DETERMINED SOURCE OF PROBLEM...A DEFECTIVE ABS MODULE. THEY INDICATED THEY HAD SEEN OTHER BIKES WITH THIS SAME PROBLEM. VERY DANGEROUS SITUATION. IF I HADN'T NOTICED PROBLEM AS SOON AS I TOOK OFF, AND HAD TO STOP QUICKLY IN TRAFFIC, I WOULD HAVE BEEN IN SERIOUS TROUBLE. I CALLED HARLEY CUSTOMER SERVICE AS WAS TOLD THAT THEY ARE NOT PROVIDING WARRANTY COVERAGE FOR THIS DEFECT. I BELIEVE THEY SHOULD RECALL THE BIKES TO INSPECT THE PART.
Dec 31, 2017 · 22,044 milesService brakes
MY FRONT BREAK FROZE AND WOULD NOT WORK HAD TO STOP WITH BACK BRAKE THERE WAS NO WARNING IF I WERE GOING FAST I WAS GOING FAST I WOULD HAVE HIT THE CAR IN FRONT OF ME I TOOK IT BACK TO HARLEY SHOP THAY REPLACED HYDRONIC PUMP 825.00 THERE WAS NO WARNING IT FROZE
Aug 6, 2017 · 17,925 milesStructure › Body
LEFT SADDLEBAG CAME OFF WHILE TRAVELING 65 MPH ON 4 LANE ROAD. CAUSED MANY VEHICLES BEHIND ME TO QUICKLY AVOID HITTING IT. THE CONNECTING STUDS VIBRATED LOOSE CAUSING THIS TO FALL OFF. NOT TO MENTION AN ESTIMATE OF 600,00 DOLLARS TO REPAIR SADDLEBAG. THIS INCIDENT COULD HAVE CAUSED A SERIOUS ACCIDENT FOR VEHICLES BEHIND.
Jul 9, 2017 · 30 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.