Model year record
2004 Harley-Davidson Touring recalls & problems
The 2004 Harley-Davidson Touring has no safety recalls on file with NHTSA, and 6 owner complaints. The most-reported problem area is electrical system (3 complaints).
Safety recalls
No safety recalls have been filed for the 2004 Harley-Davidson Touring.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical systemHorn | 3 | 20,500 mi |
| Vehicle speed controlCruise control | 2 | — |
| Suspension | 2 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Vehicle speed control
WHEN USING THE CB ON A RIDE, THE LOCATION OF THE PTT BUTTON WAS CHANGED FROM THE RIGHT HAND SIDE TO THE LEFT. WHEN PUSHING THE PUSH TO TALK CB BUTTON YOU HAVE AN ISSUE WITH SHUTTING THE ENGINE OFF DO THE LOCATION OF THE BUTTON. I SHUT THE ENGINE OFF 5 TIMES ON MY LAST RIDE. THIS IS A DANGEROUS SITUATION THAT MAY CAUSE AN ACCIDENT. *TR
- SuspensionCrash1 injury
2004 HARLEY-DAVIDSON ROAD KING. I WAS GOING INTO A SWEEPING RIGHT HAND TURN, THEN THE REAR END STARTED TO WOBBLE AND I COULDN'T CONTROL THE BIKE RAN OFF THE ROAD, WAS TRASHED AND I BROKE TWO RIBS AND A COLLAR BONE. I HAVE OWNED MANY OF THE SAME BIKE OVER 30 YEARS AND HAD WOBBLE PROBLEMS BEFORE BUT NEVER CRASHED. *JB
- Electrical system › Horn
2004 FLHTCUI HARLEY-DAVIDSON HORN ISSUE. DOES NOT OPERATE CORRECTLY. IT APPEARS THAT NOT ENOUGH POWER IS GETTING TO THE HORN AND IT BECOMES A 50-50 CHANCE THAT THE HORN MIGHT WORK. TOOK IT TO THE HD SHOP 3 TIMES AND ALL 3 TIMES THEY SAID THEY COULD NOT DUPLICATE THE ISSUE. THE SECOND TIME I EVEN PAID FOR A NEW HORN AS TO ELIMINATE ONE POSSIBLE ITEM. SAME ISSUE WITH NEW HORN. THE 3RD TIME THE HD SHOP SAID THAT HARLEY-DAVIDSON SAID THAT THE BIKE NEEDS TO BE RUNNING FOR THE HORN TO WORK CORRECTLY. AGAIN THE SHOP COULD NOT DUPLICATE THE ISSUE. EACH TIME I TOOK THE BIKE HOME FROM THE SHOP, THE HORN ONLY WORKED 50% OF THE TIME. HOT, COLD,DRY, WET, LOW SPEED, HIGH SPEED...IT DOESN'T MATTER. THIS…
- Electrical system › Horn
THE HORN ON MY 2004 HARLEY DAVIDSON FLHTCUI MOTORCYCLE ONLY WORKS INTERMITTENTLY. MY DEALER HAS REPLACED THE HORN TWICE, YET THE HORN IS STILL INTERMITTENT. THE FIRST REPLACEMENT ACTUALLY MADE THE HORN MUCH WORSE. THIS IS A MAJOR SAFETY ISSUE. BECAUSE MOTORCYCLES ARE HARDER TO SEE, I USE MY HORN TO WARN OTHER MOTORISTS OF MY PRESENCE. WHEN MY HORN FAILS TO WORK, THIS CAN CREATE AN EXTREMELY DANGEROUS SITUATION, POSSIBLY RESULTING IN AN ACCIDENT, INJURIES, AND/OR DEATH. *JB
- Suspension
DT: THE VEHICLE PULLED TO THE LEFT WHEN DRIVING. HAD BEEN TO THE DEALER 4 TIMES, AND WILL TAKE IT BACK ON AUGUST 15, 2005. FILED A COMPLAINT UNDER THE LEMON LAW . THEY SAID IT WAS NOT A PROBLEM . THE FIRST TIME CONSUMER TOOK VEHICLE TO THE DEALER IT HAD 479 MILES ON IT. HAD IT 8 DAYS AND FOUND JUST A COUPLE OF LOOSE BOLTS.*AK THE VEHICLE HAS BEEN SERVICED FIVE TIMES BUT IT CONTINUES TO PULL TO THE LEFT. *NM
- Vehicle speed control › Cruise control
CRUISE CONTROL ON HARLEY DAVIDSON FLHTCUI (2004) WORKED INTERMITTENTLY. AT TIMES, THE CRUISE WOULD OPERATE NORMALLY, BUT THEN WOULD CUT OUT SUDDENLY AND WITHOUT WARNING. OR, THE CONTROL PANEL INDICATED THE CRUISE WAS ON, WHEN IN FACT IT WASN'T. 4-9-05 WAS NOT FIRST INCIDENT; THERE WERE NUMEROUS PRIOR EVENTS.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.