*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Steering
There is a Service Bulletin on the steering handle bars. The dealership I take it to is Go Az Flagstaff, AZ (928)526-7959. On a recall service appointment I was advised by the service manager of the loose handle bar service bulletin. It was addressed at that time. I had my motorcycle in for another recall and told them that the handle bars are still loose and American Honda told them they wouldn't cover it. This seamed illogical to me. It is obvious that their problem that generated the steering SB was not fixed by the direction Honda has given them. I am asking for assistance in raising the issue with American Honda. I don't feel comfortable riding a motorcycle with loose handle bars that…
May 28, 2025Steering
The contact owns a 2018 Honda GL1800 Motorcycle. The contact stated that while releasing the accelerator pedal at speeds of 40 MPH or higher, whether on cruise control or not, the motorcycle experienced the death wobble. The motorcycle was taken to the dealer and was not diagnosed. The contact stated that the bearings on the handlebar were replaced; however, the failure persisted. The motorcycle was taken to another dealer, Xtreme Machines (700 NJ-33, Millstone, NJ 08535); who did not diagnose the failure and confirmed that the motorcycle was not safe to ride. The dealer tightened the bolts on the 2nd set of bearings underneath the bearings on the handlebar; however, the failure persisted.…
May 16, 2023 · 9,000 milesFuel system, gasoline
The contact owns a 2018 Honda Gold Wing GL 1800 Motorcycle. The contact received notification of NHTSA Campaign Number: 24V113000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Feb 22, 2024Engine1 injury
The UBS bolt broke off ( according to honda mechanics who worked on the bike) causing the motorcycle to lose all power instantly. The engine basically fell apart. I was traveling 55 miles an hour on a two lane curvy mountain road with virtually no shoulder and traffic in both directions. With no power I tried to pull off the road But could not as my first reaction was to grab the brakes, causing traffic to come dangerously close behind me. with on coming traffic I had no choice but to try and get off the road. There was a 6 to 8 inch drop off onto the grass (no shoulder) at this point I lost control of the motorcycle and struggled to keep from falling over- injuring my left leg, right arm,…
Apr 29, 2024Electrical system
31300-KVZ-632 1.00 MOTOR, RATIO CONTROL - this is the part that failed. It is not available for inspection as the dealer has replaced the failed part under warranty. The safety risk is, if it breaks under acceleration, you are stuck in that gear so merging onto an interstate you could in fact be run over. Yes, the dealer confirmed and replaced the component. Yes, there were warning lamps including the check engine light. After starting and restarting the bike several times it cleared, and I rode the bike to the hotel (approx. 10 miles) and then it failed again. My assessment is as follows: This motor is mounted to the rear underside of the engine and moisture can infiltrate and cause…
Jul 4, 2024Electrical system
The BOLT holding the Alternator/Starter or ISG unit BROKE. While this caused no injury as the Alternator stayed together, it could have caused the motorcycle to shut down while riding. The Honda Dealer replaced the Alternator under the Honda Extended Warranty. There were no symptoms, lights, or warnings.
Apr 30, 2024Parking brake1 injury
The contact owns a 2018 Honda GL1800 Motorcycle. The contact stated that while the motorcycle was parked and the parking brake was activated, the parking brake failed, and the motorcycle rolled backwards. The contact fell off the motorcycle and sustained bruises and was checked out by the office nurse after the failure. The motorcycle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
Aug 1, 2022 · 32,000 milesFuel system, gasoline
The contact owns a 2018 Honda GL1800 Motorcycle. The contact received notification of NHTSA Campaign Number: 24V113000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Feb 22, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.