*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
The Honda infotainment screens have a history of "Phantom Touches". I have replaced my infotainment system once under warranty. The problem is that while out in sunlight the vehicle's infotainment system will randomly beep and change screens and functions on its own as bands of sunlight enter via the windshield or side windows. It is extremely distracting and things like switching music souces from blutooth source to radio, cutting in and out, swapping to the default screen saver, vehicle settings screens in the middle of turning in traffic are inherently hazardous. The Insight's windshield is already factory tinted at 70% VLT. Adding an IR rejecting window film will reduce the light passed…
Sep 17, 2026Air bags1 injury
The contact's daughter owns a 2021 Honda Insight. The contact stated that while her daughter was driving at an undisclosed speed, the front driver's and passenger-side air bags suddenly deployed without impact. There was no warning light illuminated. The contact stated that the air bags cracked the front windshield and injured the driver's arm. The police arrived at the scene, but no police report was filed. The contact was unsure whether the driver had received medical attention. The contact's daughter had someone drive the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The…
Jun 8, 2026 · 150,000 milesStructure › Body
There is a massive hood flutter when large vehicle drive towards me going above 50mph. It feels and looks like the hood is not latched correctly and going to open into my windshield. This has happened since I purchase the vehicle new in 2021
Apr 10, 2026Fuel/propulsion system
Went in for a typical servicing. They noted that the downstream O2 sensor was damaged by rodents. The vehicle, with around 14k has always been stored in a weather tight garage, never stored outside. There has been no rodents in the building since I owned it from 1999. This is a presumptuous statement I refuted, but they wouldnât take off, and I felt this is a warranty or recall item. There are lots of speed bumps in the North Portland neighborhood, which may have caused the problem by cable scraping. I believe they documented it as rodents to escape their extended warranty contract requirements. I purchased an O2 sensor, which my independent said I donât need to use it after taping the…
Sep 4, 2025Seats
I received a 2021 Insight Seat Weight Sensor Safety Recall in September 2025 saying that recall replacement parts were now available at Honda Dealers. Ever since I received this notice, none of the Atlanta area Honda dealers are able to remedy the defect in my vehicle due to lack of parts, contrary to the notice saying parts are available.
Dec 19, 2025Engine
Under certain circumstances, the portion of the PCU that controls charging of the 12 volt accessory battery malfunctions, sending the PCU into a "fail safe" mode, preventing battery charging and activating warning displays for the driver. This has caused my vehicle to stall while driving, potentially increasing the risk of a crash. Other honda hybrids during this year have been recalled but not by my VIN number, however I am having the exact same issue. Below has me give a specific date but this happens almost every morning.
Nov 21, 2025Service brakes
The brake servo control unit feel simulator which reduces the simulation force provided to the brake pedal during emergency or failed conditions and is a key component of realizing a Regenerative Braking System. It provides a good pedal feeling to a driver, improves energy recovery and ensures braking security. My safety has been put at risk as that part is integral to my brake system (including the hybrid function) e.g. my car was in reverse and the brakes were not responding and had to leave my car. I towed my car to a local independent service provider and they confirmed via the OBD-II scanner that confirmed my break servo control feel simulator is bad and would need to be replaced.…
Nov 10, 2025Electrical system
While my wife was driving my car on a busy road. The servo brake control unit/ pedal simulator broke making it near impossible to stop the car. She had to crash the car into a parking block. And Honda import/export is uncooperative and dismissive of the fact that my wife and daughters lives were jeopardized due to the part malfunctioning
Sep 30, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
