*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Structure › Body
National Highway Traffic Safety Administration (NHTSA) U.S. Department of Transportation 1200 New Jersey Avenue SE West Department, Washington, DC 20590 SUBJECT: SAFETY COMPLAINT â STRUCTURAL PAINT DELAMINATION AND DEBRIS HAZARD ⢠Vehicle: 2016 Infiniti QX80 ⢠Paint Color: Pearl White (Paint Code: QAA) ⢠Affected Area: Roof, hood, and upper body panels To Whom It May Concern, I am filing a formal safety complaint regarding a severe manufacturing defect on my 2016 Infiniti QX80 featuring the factory Pearl White (QAA) paint finish. The factory paint and primer have experienced a complete adhesion failure, causing the paint to shear off in massive, thick chunks down to the bare,…
May 31, 2026Forward collision avoidance › Adaptive cruise control
I live in a state where it is required to have both front and back plates. When I got my 2016 QX80 it did not have official front plate mounting so I bought a kit and installed the front license plate. Since then I have not had a working sensor. The front collision sensor states thereâs an obstruction. I can no longer use cruise control or the front collision safety sensor because the front sensor was brilliantly placed where the plate needs to be installed. Poor design.
Jun 1, 2025Visibility › Sun/moon roof assembly
The contact owns a 2016 Infiniti QX80. The contact stated that while her husband was driving 50 MPH on the interstate, there was an abnormal booming sound coming from the sunroof, and the driver discovered that the sunroof glass had shattered. The contact called the Insurance Company for assistance. The vehicle was taken to the dealer where it was determined that the sunroof needed to be replaced. The vehicle was not repaired; however, the dealer was in the process of ordering the part to repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 27,448.
Apr 23, 2025 · 27,448 milesPower train
Vehicle will not shift pass 3rd gear. Valve body issue, diagnosed by dealership. Many of the same model have the same problem. Vehicles have very low mileage with a problem like this. Dealer refuses to replace part or compensate. Vehicle poses a potential safety issue on the road.
Dec 31, 2024Air bags
Airbag light keeps coming on and we take it in to be serviced and they say hey it shows low voltage so we tighten down your battery and that fixed it. Then we drive 100 miles and it's back on. Took it to a different dealer and they said the same thing. Another few hundred miles airbag light is on again. Putting my families lives in danger. When we bought this vehicle from Carmax that the same issue and took over 6 weeks before we could pick it up.
Jan 25, 2025Fuel system, gasoline
The contact owns a 2016 Infiniti QX80. The contact stated while the vehicle was parked in the garage, there was an abnormally strong fuel odor inside the garage. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 90,000.
Jul 14, 2021 · 90,000 milesElectrical system
I PURCHASED A 2016 QX80 LAST WEEK. AFTER FILLING MY CAR WITH FUEL, WITHIN 10 MINUTES, MY GAS GAUGE WENT FROM FULL, TO DOWN 3/4 OF A TANK OF GAS. AFTER ONLY 50 MILES OF DRIVING, WITH NO AIR CONDITIONING ON, I'M AT 1/2 OF A TANK ACCORDING TO MY FUEL GAUGE. THERE IS ABSOLUTELY NO WAY THAT CAN BE CORRECT.
Nov 1, 2020 · 32,524 milesService brakes
I HAD MY INFINITY 2016 QX 80 FOR 6 MONTHS AND THE BREAKS WENT OUT TO THE FLOOR. I WAS ONLY GOING OVER A SPEED HUMP, LUCKILY. I PULLED OVER AND THE CALIPER WAS AGAINST THE INSIDE OF THE RIM. I WAS TOLD THE PIN FELL OUT. VERY DANGEROUS!
Oct 3, 2020 · 50,200 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.