*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bags
Airbag light came on out of the blue. No accidents or anything done to cause light to come on just random. Was advised by dealership â FOUND CODE B0020 SIDE MODULE OPEN IN DRIVER SEAT AIR BAG, CODE IN PAST WHICH REQUIRES AIR BAG CONTROL UNIT REPLACEMENT-- NOTE AIR BAG SYSTEM IS DISABLED WHILE LIGHT IS FLASHING, NO AIR BACS WILL DEPLOY IN CASE OF ACCIDENT * REPLACE DRIVER'S SEAT AIR BAG ASSEMBLY AND AIR BAG CONTROL UNIT-- PARTS ARE SPECIAL ORDER. Was told it would be $3887.93 to fix. Why this is not a recall issue is beyond me especially given the amount of complaints as of recent and over the years regarding this same issue. Extremely disappointing!
Jul 10, 2026Air bags
Vehicle acting as a non conforming testing asset running in Factory Debug Mode (Unit ID: 01). This also shows and caused systemic U1000 Electrical Network Jam from an obsolete/unconfigured 2G TCU. Critical Failures: Airbags disabled showing current codes B0022-13(Left), B002A-13(Right) prove the primary curtain airbags are open/offline and won't deploy. Adaptive System Failure: Around View Monitor running Alpha Software(000154) which fails to lock out forward camera at highway speeds creating driver distraction. Ignition Hijack: Code B2401(Ignition Open) allowed vheichle to "Ghost Start" and recognize keys even when sealed in Faraday pouces. Voltage trauma: Sysemic VB Low (B142A-16)…
Jan 14, 2023 · 90 milesElectrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2017 Infinity QX80. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. The seller had an LLC. At the time of purchase, the mileage was 90,743. It was later discovered that the mileage on the Title was 175,074 on January 6, 2026. The third-party warranty company that the contact hired discovered the discrepancy and informed the contact that the vehicle had a branded title.
Feb 19, 2026 · 175,074 milesService brakes
Automatic emergency braking system phantom braking; Several different times now, on the road; at low speed causing sudden stopping in traffic; after pulling over the emergency stopping system turned off but the transmission locked up in one gear; drive on in a fixed gear and after several miles transmission unlocked and vehicle returned to normal; Have not gone to dealer No components have been inspected; Engine light came on and then later turned off when it began running correctly again. Four or five times in the last 12 months
Dec 27, 2025Electrical system
Made a right hand turn and vehicle shut off in traffic barley got into turn lane and vehicle died in the middle of the road, just got lucky a state trooper was behind us to hold traffic off.. would not restart no power, dead battery, put a jumper on the vehicle and it started enough to get out of immediate danger. After replacing a burned up alternator and battery twice it was found the battery current sensor was bad.
Jun 20, 2024Air bags
The air bag light started flashing. The only thing that I did was have the vehicle oil change and air filters changed. Per the warranty Air Bags are excluded. If the airbags have not deployed or been serviced, there would be no reason to blink unless defective. It costs $2500 for a possible fix and if that doesnât solve the problem it will cost for the next step and so on. Why is this not a manufacturer issue?
Sep 30, 2024Electrical system
I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue…
Oct 7, 2024Air bagsCrash1 injury
2/28/2023 was driving on freeway during a Rainey night truck suddenly spurned out of control were i could not control the wheel truck hydroplaned in to the center divider of the freeway and crashed in to the wall when the front driver side air bag never deployed but the passenger side air bag did did deployed all side passenger air bags were deployed .. but no driver side air bag deployment at all witch i suffered lots of bruising to upper body and lower body /face and head ...
Feb 28, 2023
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.