Model year record

2019 Jeep Cherokee recalls & problems

The 2019 Jeep Cherokee has 11 safety recalls and 1,672 owner complaints on file with NHTSA. The most-reported problem area is power train (833 complaints).

Recalls11safety recalls

Complaints1,672filed by owners

Crashes · fires40 · 19reported in complaints

NHTSA overall4 ★crash-test stars

2019 Jeep Cherokee in an NHTSA crash test — NHTSA crash test

Safety recalls

Power trainMay 7, 2026

Power train

Recall 26V29000061,711 vehiclesopened after NHTSA action (ODI)

Problem: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Power trainJan 16, 2025

Power train

Recall 25V01100063,130 vehiclesopened after NHTSA action (ODI)

Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

SteeringAug 29, 2019

Rack and pinion › Rack

Recall 19V6370005,294 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Components: Steering › Rack and pinion › Rack; Steering › Rack and pinion › Pinion shaft

Air bagsJun 13, 2019

Air bags

Recall 19V44900041,169 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Risk: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

SeatsMar 28, 2019

Seats

Recall 19V248000253 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Risk: In the event of a crash, the seat may move, increasing the risk of injury.
Fix: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

Electrical systemDec 20, 2018

Instrument cluster/panel

Recall 18V91700052 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Fix: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

Power trainOct 19, 2018

Automatic transmission

Recall 18V73900086,053 vehicles

Problem: Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Risk: A vehicle stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

Service brakes, hydraulicAug 9, 2018

Foundation components › Disc › Caliper

Recall 18V523000154,335 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Electrical systemAug 9, 2018

Wiring › Front underhood

Recall 18V52400012,779 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Power trainJul 26, 2018

Automatic transmission

Recall 18V4920005 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Risk: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

Engine and engine coolingMay 25, 2018

Engine

Recall 18V34400014 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Risk: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2019 Jeep Cherokee SUV 4WD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	16.9%

Forward collision warning: Optional · Lane departure warning: Optional

2019 Jeep Cherokee SUV 2WD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	17.4%

Forward collision warning: Optional · Lane departure warning: Optional

2019 Jeep Cherokee NHTSA side crash test — NHTSA side barrier crash test

2019 Jeep Cherokee NHTSA side pole crash test — NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Cherokee FWD

26mpg combined

City / highway	23 / 31 mpg
Fuel	Regular Gasoline

2 L · 4 cyl · Automatic 9-spd · Front-Wheel Drive · about $2,600/year to fuel

Cherokee FWD

25mpg combined

City / highway	22 / 31 mpg
Fuel	Regular Gasoline

2.4 L · 4 cyl · Automatic 9-spd · Front-Wheel Drive · about $2,700/year to fuel

Cherokee 4WD

24mpg combined

City / highway	21 / 29 mpg
Fuel	Regular Gasoline

2 L · 4 cyl · Automatic 9-spd · All-Wheel Drive · about $2,800/year to fuel

Cherokee 4WD

24mpg combined

City / highway	21 / 29 mpg
Fuel	Regular Gasoline

2.4 L · 4 cyl · Automatic 9-spd · All-Wheel Drive · about $2,800/year to fuel

Cherokee FWD

23mpg combined

City / highway	20 / 29 mpg
Fuel	Regular Gasoline

3.2 L · 6 cyl · Automatic 9-spd · Front-Wheel Drive · about $2,900/year to fuel

Cherokee 4WD Active Drive II

23mpg combined

City / highway	20 / 27 mpg
Fuel	Regular Gasoline

2 L · 4 cyl · Automatic 9-spd · 4-Wheel Drive · about $2,900/year to fuel

Cherokee 4WD

22mpg combined

City / highway	19 / 27 mpg
Fuel	Regular Gasoline

3.2 L · 6 cyl · Automatic 9-spd · All-Wheel Drive · about $3,050/year to fuel

Cherokee Trailhawk 4WD

22mpg combined

City / highway	20 / 26 mpg
Fuel	Regular Gasoline

2 L · 4 cyl · Automatic 9-spd · 4-Wheel Drive · about $3,050/year to fuel

Cherokee 4WD Active Drive II

21mpg combined

City / highway	18 / 26 mpg
Fuel	Regular Gasoline

3.2 L · 6 cyl · Automatic 9-spd · 4-Wheel Drive · about $3,200/year to fuel

Cherokee Trailhawk 4WD

21mpg combined

City / highway	18 / 24 mpg
Fuel	Regular Gasoline

3.2 L · 6 cyl · Automatic 9-spd · 4-Wheel Drive · about $3,200/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Power trainTransfer case (4-wheel drive); Automatic transmission	833	8	1	3	50,000 mi
Engine	459	4	11	2	15,000 mi
Electrical system12v/24v/48v battery; Instrument cluster/panel	341	3	4	0	12,300 mi
Unknown or other	260	2	7	0	6,500 mi
Steering	120	6	1	4	11,691 mi
Service brakes	100	7	2	7	6,500 mi
Vehicle speed control	83	3	0	1	4,500 mi
Air bags	42	20	0	26	14,250 mi
Fuel/propulsion system	40	0	1	0	15,000 mi
Forward collision avoidanceAutomatic emergency braking; Adaptive cruise control	35	6	0	4	17,000 mi
Electronic stability control (esc)	27	1	0	3	9,100 mi
WheelsLugs/nuts/bolts/studs	24	0	0	0	1,210 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Power train
I have a 2019 Jeep Cherokee Limited that has a "Service 4WD" issue. I have had the vehicle diagnosed and have a PTU failure of C14A7 which coincides with a recall 25V-011. The symptoms and failure mode I have mirrors the recall but yet, my VIN is excluded. I have met with a Jeep Service Department Manager and have had numerous calls with Stellantis Customer Care to try to understand why my vehicle is not part of the recall but am getting nowhere. I am told by Stellantis there is nobody I can talk to if I am not part of the recall and there is no appeal process. An independent shop believes strongly my vehicle should be included with the recall so I will continue to attempt to find someone…
Aug 15, 2026
Power train
My 4wd service light went on and I took it to the dealership and they did a diagnostic. Found out I had a bad PTU and it needs to be replaced. My car vin did not fall into the recall that was current within my year of Jeep. My problem is the same as the recall but my vehicle was not included. I think that it should be since it is the same problem as the recall is.
Sep 1, 2026
Power train
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving, the vehicle would independently switched to 4WD Mode. The vehicle hesitated upon depression of the accelerator pedal. The dealer was notified of the failure; however, the contact was informed that the vehicle was only under recall for a rear-view camera sensor. The contact received notification of NHTSA Campaign Number: 26V290000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Apr 1, 2026 · 55,000 miles
Power train
My car is coming up with the code involved in a recall for this model and year... that indicates the transfer case needs to be replaced. My VIN does not come up on the list. The dealership said it is not covered under the recall. I want to know why... I have 45000 miles on this car.
Oct 16, 2026
Power train
I have a 2019 Jeep Cherokee with around 52000 miles on it. The SVC 4WD light came on, and so I looked up potential recalls. It looks like my particular VIN was not part of the Recall (26V-290), but is having the same problem. I would love to know if this is something I can get taken care of by the dealership/Jeep, as it's a very expensive fix for something that should have a much longer lifespan. The dealer has the car, but tells me it's safe to drive (for now). There are some reverse to drive sounds that are disconcerting, as well as a number of pop-up notifications about the lack of 4WD capability. Given the concerns listed in the previous recall (26V-290), I would argue that this is ALSO…
Sep 30, 2026
Power train
Failed PTU
Dec 31, 1969
Power train
The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle was initially taken to the dealer because the check engine light illuminated and the radio became very hot. The dealer replaced a valve and installed a new screen, which temporarily resolved the issue. Months later, the failures recurred, and the transmission was replaced. The vehicle was returned to the dealer for a software update. During a later visit, the dealer diagnosed the vehicle with a failing transmission gasket, a rear differential leak, an engine oil leak, and a failed battery requiring replacement. After the contact heard a loud scraping noise, the vehicle was returned to the dealer, who performed a rear…
Sep 17, 2025 · 38,000 miles
Power train
Loss of power between 15-20 mph and causes the gears to âjumpâ. This sometimes happens between 7-10 mph. Loss of 4 wheel drive also.
Oct 15, 2026

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.