Model year record

2025 Jeep Grand Cherokee 4XE recalls & problems

The 2025 Jeep Grand Cherokee 4XE has 1 safety recall and 2 owner complaints on file with NHTSA. The most-reported problem area is service brakes (1 complaint).

Recalls1safety recalls

Complaints2filed by owners

Crashes · fires0 · 1reported in complaints

NHTSA overall5 ★crash-test stars

2025 Jeep Grand Cherokee 4XE in an NHTSA crash test — NHTSA crash test

Safety recalls

EngineNov 6, 2025

Engine

Recall 25V766000117,904 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2025 Jeep Grand Cherokee 4xe SUV 4WD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	14%

Forward collision warning: Standard · Lane departure warning: Standard

2025 Jeep Grand Cherokee 4XE NHTSA side crash test — NHTSA side barrier crash test

2025 Jeep Grand Cherokee 4XE NHTSA side pole crash test — NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Grand Cherokee 4xe Plug-in Hybrid

23mpg combined

City / highway	23 / 24 mpg
Electric range	26 mi
On electricity	56 MPGe · 58 kWh/100 mi
Fuel	Regular Gasoline

2 L · 4 cyl · Automatic 8-spd · 4-Wheel Drive · about $2,900/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Fires	Typical mileage*
Service brakes	1	0	—
Electrical system	1	0	—
Vehicle speed control	1	0	—
Engine	1	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

EngineFire
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was being emitted from under the driver's side wheel well and from under the hood on the driver's side. The contact stated that her husband had not observed any warning or indication when he had parked the vehicle that it was overheating. The contact stated that he had opened the driver's side front door to retrieve personal items, and then the vehicle burst into flames on the driver's side front. The…
Sep 23, 2025 · 5,000 miles
Service brakes
Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.
Nov 14, 2024

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.