*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine and engine cooling
See attached document for complaint. The undersigned is legal counsel representing XXXXXXXXXXX in the above-mentioned matter. Please be advised that XXXXXXXXXX purchased a new Kawasaki 2024 motorcycle model ZX636JRFBN on May 9, 2024 with total purchase price of $13,981.92. On or about April of 2025, XXXXXXXXXXX received a recall notice with follow up notice in June of 2025 NHTSA Recall No. 25V376 âCrankshaft Bearing Seizureâ causing the engine to potentially âlose engine power unexpectedly due to a seizure of the #5 crankshaft bearingâ that may lead to an increased risk of a crash. Given the nature of the recall, the notice is marked with a âDO NOT RIDEâ advisory until the…
Jan 20, 2026Unknown or other
I need help dealing with Kawasaki, how am I supposed to take my bike into the shop to get the recall checked when there is a do not ride recall and itâs winter where I live on 30 degree roads and the shop is 40 minutes away. Is Kawasaki suppose to pay for the transport of my bike to Purcellville.
Jan 6, 2026Engine and engine cooling
The contact owns a 2024 Kawasaki Ninja ZX-6R. The contact received notifications of NHTSA Campaign Numbers: 25V376000 (ENGINE AND ENGINE COOLING) and 25V798000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at an undisclosed speed, the motorcycle backfired. The local Oasis Outdoors - Powersports dealer was contacted and informed the contact that they did not repair Kawasaki motorcycles. The contact stated that the dealer was a Kawasaki dealer. The contact stated that the nearest Kawasaki dealer was 100 miles away. The motorcycle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Oct 27, 2025Engine
Recall was issued for crankshaft bearing failure and recall was performed and completed. Kawasaki performed the inspection and repair, however kawasaki had failed to adequately fix the issue causing prolonged headaches and paying for something that is unsafe to opperate. All kawasaki is telling people is dont ride but not providing an adequate fix to make the bike safe again or theyre also refusing to buy the bikes back.
Nov 19, 2025Engine and engine cooling
The contact owns a 2024 Kawasaki Ninja ZX-6R Motorcycle. The contact stated that the motorcycle was making an abnormal sound. There was no warning light illuminated. The contact received a notification letter for NHTSA Campaign Number: 25V376000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to the bearing on the crankshaft. The vehicle was not repaired. The manufacturer was contacted and extended the warranty, but no additional assistance was provided. The failure mileage was approximately 4,000.
Jun 27, 2025 · 4,000 milesEngineCrash
Unknown. Fatal motorcycle accident. Based on the police report, one witness said he blew a tire and all witnesses state that he and the bike went airborn. The motorcycle was part of the group of ZX6R's recalled by Kawasaki though its since been salvaged. The officer at the scene confirmed the bikes tire was intact so there's some suspicion that something else happened such as other parts coming off of the bike or the wheel smoking such as if it had locked up.
Mar 15, 2025Engine and engine cooling
The contact owns a 2024 Kawasaki ZX-6R. The contact received notification of NHTSA Campaign Number: 25V376000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, inspected the vehicle, and informed the contact that the bearing for the crankshaft was damaged. The dealer had taken the engine out but had not repaired the vehicle. The motorcycle had not been returned. The dealer kept the motorcycle for 11 days, even though the recall repair stated that the repair should take approximately 11 hours. The manufacturer was made…
Jul 12, 2025 · 10,000 milesEngine
A recall has been issued and the motorcycle deemed unsafe to ride. My local dealership has been told to expect at minimum 3 weeks to receive the kit required to conduct the inspection. This issue has been so widespread that the wait time will be substantial. Even then, there will be a substantial loss of resale value as well as risk of further malfunctions after having a local mechanic disassemble and reassemble the engine.
Jul 2, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.