Model year record

2021 Keystone Carbon recalls & problems

The 2021 Keystone Carbon has 1 safety recall and 1 owner complaint on file with NHTSA. The most-reported problem area is suspension (1 complaint).

Recalls1safety recalls

Complaints1filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentFeb 15, 2023

Recreational vehicle/trailer

Recall 23V0820005,564 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
Risk: A failure of the fuel station controller increases the risk of a fire.
Fix: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.

Components: Equipment › Recreational vehicle/trailer; Fuel system, gasoline

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Suspension	1	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Suspension
This involves our 2021 Keyston Carbon 403 RV (VIN: [XXX]. We purchased the vehicle in February 2021. Travelled about 1000 miles. Took it to Camping World in Wichita from our home for warranty work (not involving the problem) in October 2021; picked it up in March 2022 and drove home. Then on May 13, 2022 we drove the RV up to a nearby lake in Scott City, KS about 45-miles from home. We noticed that the passenger very rear wet bolt was missing from the rear of the very rear leaf spring and that the bracket was twisted and the tire was pushing into the middle tire causing a hazard. We spoke with three different RV technicians and they all said the only way this would happen with that many…
May 13, 2022

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.