The 2002 Keystone Challenger has 1 safety recall and 2 owner complaints on file with NHTSA. The most-reported problem area is equipment (3 complaints).
Recalls1safety recalls
Complaints2filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Equipment › Recreational vehicle/trailer
NHTSA recall 07V134000 · Mar 22, 2007 · 122,162 vehicles
Problem: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk: THIS COULD RESULT IN A FIRE.
Fix: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Equipment Recreational vehicle/trailer
3
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jul 26, 2008Equipment › Recreational vehicle/trailer DOMETIC REFRIGERATOR HEAT TUBE MALFUNCTION. CONSUMER STATES THAT ONLY SOME PARTS WERE REPLACED. *NJ THE CONSUMER STATED SHE DEFROSTED THE REFRIGERATOR AND THEN SHE SWITCHED THE CONTROL TO GAS. WHEN SHE WENT TO OPEN THE DOOR, THERE WAS A STRONG SMELL OF AMMONIA. IT WAS DISCOVERED THAT AMMONIA WAS LEAKING FROM THE BOILER TUBE AND WAS SATURATING THE PLYWOOD AND THE INSULATION AROUND THE TUBE. THE CONSUMER STATED THE ONLY THING THAT WAS DONE REGARDING THE RECALL WAS PLACING A GUARD AND A SMALL PORTION OF INSULATION AROUND THE BOILER TUBE, IN CASE THE BOILER TUBE FAILED. THE CONSUMER STATED THE RECALL SHOULD HAVE BEEN A COMPLETE REPLACEMENT OF THE BOILER TUBE SYSTEM AND NOT JUST A SIMPLE HEAT…
Mar 6, 2007Equipment TL- THE CONTACT STATED THAT HE RECEIVED HIS RECALL IN THE MAIL TODAY 03/06/2007). THE CONTACT CALLED DOMETIC, WHO STATED THAT THE SECONDARY BURNER HOUSING WILL BE INSTALLED TO CONTAIN THE FIRE AND THAT IT WILL NOT PREVENT THE FIRE. *AK
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.