Model year record

2011 Keystone Cougar High Country recalls & problems

The 2011 Keystone Cougar High Country has 2 safety recalls and 0 owner complaints on file with NHTSA.

Recalls2safety recalls

Complaints0filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

Power trainJun 13, 2011

Axle assembly

Recall 11V322000197 vehicles

Problem: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.
Risk: OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Fix: DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

EquipmentJun 3, 2010

Recreational vehicle/trailer

Recall 10V23900020 vehicles

Problem: KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 COUGAR HIGH COUNTRY FIFTH WHEELS MANUFACTURED FROM APRIL 15 THROUGH MAY 3, 2010. THE REAR BEDROOM IS MISSING AN EGRESS WINDOW.
Risk: IN THE EVENT AN EMERGENCY EVACUATION IS NECESSARY, NOT HAVING THE EGRESS WINDOW WILL INCREASE THE RISK OF PERSONAL INJURY.
Fix: KEYSTONE RV WILL NOTIFY OWNERS AND THE CURRENTLY INSTALLED WINDOW WILL BE REPLACED WITH AN EGRESS WINDOW FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.