Model year record

2021 Keystone Montana High Country recalls & problems

The 2021 Keystone Montana High Country has 2 safety recalls and 3 owner complaints on file with NHTSA. The most-reported problem area is unknown or other (2 complaints).

Recalls2safety recalls

Complaints3filed by owners

Crashes · fires0 · 2reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentMar 27, 2024

Appliance › Oven/stove/cooktop

Recall 24V23400010,894 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Risk: A circuit board that overheats increases the risk of a fire.
Fix: Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.

EquipmentMay 19, 2021

Recreational vehicle/trailer › 120/240 vac electrical system › Wiring

Recall 21V3680003,292 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2021 High Country Montana trailers. The 120VAC wiring connectors for the slide room circuit were not mounted properly, which can allow water to enter the electrical connections.
Risk: Wet electrical connections can increase the risk of a fire.
Fix: Dealers will inspect the connectors, and mount the connectors to the frame, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-409.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Fires	Typical mileage*
Unknown or other	2	1	—
EquipmentRecreational vehicle/trailer; Appliance › Refrigerator	2	2	—
Fuel system, otherDelivery › Hoses, lines/piping, and fittings	1	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Equipment › Recreational vehicle/trailerFire
Hooked camper up to our tow vehicle. Went inside to prepare to leave our storage. Husband turned the propane on and I pressed Further start button on the refrigerator once the pilot light ignited. After less than one minute an error message began beeping on the digital LCD pad to alert that there was a disconnect from the power source being used. Five seconds later it stopped, and the LCD went blank. I shouted to my husband to check the propane because the refrigerator had stopped and he confirmed that it was still running. I hit the start button again several times and nothing occurred. As I turned to go out the door I noticed a faint, small plume of smoke. My husband rushed in and did…
Aug 13, 2026
Unknown or otherFire
This for a fifth wheel. I had a fire sparked from the 120V connection in my camper. Luckily I was at my campsite and it happened during the day, and I was able to extinguish the fire before it got worse. I paid for the repair and I am still waiting for reimbursement from manufacturer. I also stated to them that I wanted my unit inspected because of the safety concerns. The camper has a recall that has to do with wiring that I was told I need it to take care of myself by contacting a servicing dealer. I have tried reaching out to two dealers with no response. Due to the nature of the recall and the fire I already had, it is my opinion that Keystone isnât taking this matter serious. This…
Apr 16, 2022
Unknown or other
Safety Recall: US: 21V-368 FIRE HAZARD 120VAC wiring connectors for the slide room circuit that can get wet and stay wet for extended periods of time due to the way they are mounted. Under certain conditions if the 120VAC connections are wet for an extended period of time it can lead to an increased risk of fire and/or damage to personal property. I have been trying to get this recall rectified and Keystone and its dealers will not take my unit in. I purchased the RV in IOWA and now I'm working in California. They say they cant make their dealers take it in, no dealer will take the unit unless it was purchased from them. They have left me no recourse. Along with a plethora of other…
Apr 30, 2021

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.