Model year record

2012 Keystone Residence recalls & problems

The 2012 Keystone Residence has 2 safety recalls and 0 owner complaints on file with NHTSA.

Recalls2safety recalls

Complaints0filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentNov 22, 2017

Equipment

Recall 17V7550001,205,997 vehicles

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Electrical systemJun 8, 2011

Wiring

Recall 11V31700044 vehicles

Problem: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2012 RESIDENCE TRAVEL TRAILERS PRODUCED FROM MAY 6, 2011, THROUGH MAY 18, 2011. THE WIRING CONNECTION TO THE 120 VOLT LIGHT ON THE CEILING OF THE SLIDE ROOM HAS THE INCORRECT WIRING CONNECTORS.
Risk: THE INCORRECT WIRING CONNECTORS COULD CAUSE A LOOSE ELECTRICAL CONNECTION LEADING TO AN INCREASED RISK OF FIRE, PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Fix: DEALERS WILL REPLACE THE INCORRECT CONNECTORS (CRIMP STYLE BELL CAPS) WITH TWIST ON WIRE NUTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 20, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.