Model year record

2026 Kia Sorento Hybrid recalls & problems

The 2026 Kia Sorento Hybrid has 1 safety recall and 3 owner complaints on file with NHTSA. The most-reported problem area is engine (1 complaint).

Recalls1safety recalls

Complaints3filed by owners

Crashes · fires0 · 0reported in complaints

NHTSA overall5 ★crash-test stars

2026 Kia Sorento Hybrid in an NHTSA crash test — NHTSA crash test

Safety recalls

Electrical systemJan 26, 2026

Instrument cluster/panel

Recall 26V04600042,677 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2026 KIA SORENTO HYBRID SUV HEV AWD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	15.9%

Forward collision warning: Standard & Optional · Lane departure warning: Standard

2026 KIA SORENTO HYBRID SUV HEV FWD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	15.9%

Forward collision warning: Standard & Optional · Lane departure warning: Standard

2026 Kia Sorento Hybrid NHTSA side crash test — NHTSA side barrier crash test

2026 Kia Sorento Hybrid NHTSA side pole crash test — NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Sorento Hybrid FWD Hybrid

37mpg combined

City / highway	37 / 36 mpg
Fuel	Regular Gasoline

1.6 L · 4 cyl · Automatic (AM-S6) · Front-Wheel Drive · about $1,800/year to fuel

Sorento Hybrid AWD Hybrid

34mpg combined

City / highway	32 / 35 mpg
Fuel	Regular Gasoline

1.6 L · 4 cyl · Automatic (AM-S6) · All-Wheel Drive · about $1,950/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Typical mileage*
Engine	1	—
Electrical system	1	—
Unknown or other	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Unknown or other
Subject: Safety Complaint â Intermittent Infotainment Screen and Backup Camera Failure â 2026 Kia Sorento Hybrid I am experiencing an ongoing issue with my 2026 Kia Sorento Hybrid X-Line SX Prestige AWD. Almost every time I start my vehicle, the entire right-hand infotainment display remains completely black for approximately five minutes before suddenly turning on and functioning normally. During this time, the audio system continues playing music, and the instrument cluster, including the speedometer and gauges, functions normally. However, the infotainment screen remains completely black, even when the vehicle is shifted into Reverse. As a result, I have no access to the rearview…
Jul 4, 2026
Electrical system
The digital instrument cluster intermittently goes completely blank and displays "NO SIGNAL". This issue prevents me from seeing critical safety information and puts not only myself, but other drivers at risk. The vehicle was purchased on 6/6/26 and the first incident happened on 8/8/26. This happened multiple times, including during active drives. I was able to safety capture a video on 8/18/26. The vehicle was dropped at an authorized dealer on 8/24/26, along with my video proof. After one week, the dealer informed me they could not replicate the issue and refused to attempt repairs. I have opened a corporate case with Kia America who have also been very unresponsive. There are open…
Aug 8, 2026
Engine
We bought this car new on XXX. On XXX as my family and I were returning from a vacation, re-entering the interstate, the gas engine on the Sorento hybrid would not start. There was no warning or error message. I put the pedal to the floor and it would not pick up speed as we entered XXX. I tried switching the drive mode to sport, then to smart. Nothing worked. The fastest I could get the car going was about 50mph for a few seconds, then it slowed to 40 mph as traffic was bearing down on us, starting with an 18 wheeler truck that I could see in my rearview mirror. I had to put my emergency blinkers on and drive on the little bit of shoulder that there was on a bridge, and pull off onto the…
Aug 2, 2026

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.