*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
The âmaintenance requiredâ warning light came on. The Lexus dealer indicated that a tire rotation was required at a cost of approximately $100. We had the tires rotated at a tire store at a cost of zero ($.00). The Lexus dealer service department refused to turn off the âmaintenance requiredâ warning, safety light because that dealer did not perform the tire rotation. If there is something wrong with the car, we wonât receive that vital information until the warning light has been reset. THIS IS A SERIOUS SAFETY CONCERN. Apparently, only a Lexus dealerâs service department can reset the warning safety light and there is an inspection fee charged for them to reset the warning…
Jul 17, 2026Wheels
The car was taken into Lexus under warranty January 2026. There a loud noise coming from the car when it is going down the road. Lexus tried to say it must be the tires. The car was under 3 years old. I replaced the front tires any way. There cars noise even louder and it was not fixed. I feel the car is un-safe. The car currently has 40,000 miles. I simply wanted the car fixed.
Jan 2, 2026Power trainCrash
The contact owns a 2023 Lexus ES 300h. The contact stated that while sitting idle with the engine powered off in a local parking lot, the vehicle suddenly began to roll back independently into the nearby underground garage and crashed into the rear end of another parked vehicle's front passenger-side bumper that was unoccupied. No warning lights illuminated. The air bags did not deploy. No injuries were sustained, and no medical attention was sought. A police report was not filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that a 3rd party inspector investigated the failure; however, the diagnosis was not available. The…
Jul 31, 2025 · 32,186 milesElectrical system › Alternator/generator/regulator
The contact owns a 2023 Lexus ES 250. The contact stated that while driving approximately 40 MPH, the vehicle abruptly stalled. During the failure, the vehicle lost power brakes and power steering functionality, with the messages "High Power Consumption Temporarily Limited", "Braking Temporarily Disabled", and "Power Steering Temporarily Disabled" displayed. The contact was able to safely park the vehicle. The vehicle was later jump-started, but the failure reoccurred. The vehicle was jump-started a second time and driven to the local dealer, who diagnosed the vehicle and determined that the alternator had failed due to several electrical charging ports being used at the same time. The…
Feb 3, 2026 · 67,995 milesLane departure › Assist
While driving on the highway, whenever you approach an exit or an intersecting part of a highway, the lane keep assist will jerk hard towards that exit or towards the direction of the nonexistent line on the right or left side of the lane. Weather that line of that lane has faded out or is part of a type of highway intersection. Since the car drifts in between lines of that lane (while in LANE KEEP ASSIST LKA), it is hard to tell initially what the car is trying to do. Then it pulls hard to the right or the left, depending on where that line has disappeared. While thereâs always at least one full line of that lane visible. Iâve already almost been in several car accidents since I got…
Nov 5, 2025Electrical systemCrash
The contact owns a 2023 Lexus ES 300. The contact stated that upon coasting into a parking space, the contact tapped the brake pedal; however, the vehicle independently accelerated. In an effort to avoid hitting the building, the contact steered the vehicle to the left, away from the building; as a result, the contact drove into some hedges. The contact's foot was on the brake pedal throughout the failure, and the vehicle eventually came to a stop. The contact stated that a "Parking Support Brake Malfunction, Visit your Dealer" warning message appeared on the instrument panel. The air bags did not deploy, and no injuries were reported. The police were not called to the scene, and a police…
Nov 4, 2025Fuel/propulsion system
CAR STOPED WARNING LIGHTS REPAIRED TOLD FUEL PUMP DEFECTIVE FUEL LINE AND FUEL SENSORY REPLACED ALSO CAT CONVERED BROKEN REPLACED
May 1, 2024Service brakes
The ES model and LS, the brakes squeak while ONLY going in reverse at a slow speed. I asked the mechanic at the Lexus dealership and they responded that this was common with the newer models. This is a manufacturer defect. Very embarrassing while backing up.
Mar 28, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.