The 2019 Lexus ES350 has 2 safety recalls and 5 owner complaints on file with NHTSA. The most-reported problem area is fuel system, gasoline (3 complaints).
Recalls2safety recalls
Complaints5filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths1 · 0reported in complaints
2019 Lexus ES350 in an NHTSA crash test
Safety recalls
Fuel system, gasoline › Delivery › Fuel pump
NHTSA recall 20V682000 · Nov 4, 2020 · 1,525,742 vehicles
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Fuel system, gasoline › Delivery › Fuel pump
NHTSA recall 20V012000 · Jan 13, 2020 · 1,830,752 vehicles
Problem: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2019 Lexus ES 350 4 DR FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
10.5%
Forward collision warning: Standard · Lane departure warning: No
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
ES 350
26mpg combined
City / highway
22 / 33 mpg
Fuel
Regular Gasoline
3.5 L · 6 cyl · Automatic (S8) · Front-Wheel Drive · about $2,600/year to fuel
ES 350 F Sport
25mpg combined
City / highway
22 / 31 mpg
Fuel
Regular Gasoline
3.5 L · 6 cyl · Automatic (S8) · Front-Wheel Drive · about $2,700/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Fuel system, gasoline
3
0
0
0
—
Unknown or other
1
0
0
1
—
Steering
1
0
0
0
—
Tires
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jan 1, 2020Fuel system, gasoline TL* THE CONTACT OWNS A 2019 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO OURISMAN LEXUS OF ROCKVILLE (15501 FREDERICK RD, ROCKVILLE, MD 20855) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 28, 2020Fuel system, gasoline TL* THE CONTACT OWNS A 2019 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LEXUS OF MAPLEWOOD (3000 US-61, MAPLEWOOD, MN 55109; 651-415-2423) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jan 13, 2020Fuel system, gasoline TL* THE CONTACT OWNS A 2019 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CALLED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT DEALER HAS ADVISED THE CONSUMER, VEHICLE IS NOT SAFE TO DRIVE AND HAS BEEN IN THE GARAGE SINCE 3/17/20. CONSUMER TEST RUNS THE CAR WEEKLY FOR MAINTAINCE UNTIL PARTS ARRIVE.*JB
Oct 5, 2019Steering 2019 LEXUS ES 350. CONSUMER WRITES IN REGARD LEAKING POWER STEERING HOSE AND A DRY CANISTER. *AS THE CONSUMER STATED THE TIRES ON THE VEHICLE HAD CUPPED. THE VEHICLE WAS REPAIRED.*JS
May 20, 2019 · 12,800 miles · 1 injuryUnknown or other I WAS ON THE FREEWAY WHEN MY SUNROOF BLEW UP.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
