2013 Lexus IS recalls & problems

Recent owner complaints

• Jul 15, 2026Engine
  2013 Lexus IS 350C with approximately 56,000 miles experienced engine smoking on startup. The vehicle has been regularly maintained according to the manufacturer's recommended service schedule. The Lexus dealership diagnosed oil entering the combustion chamber and documented that the cylinder walls are scratched, allowing oil to pass the oil-control piston rings. Based on the internal engine damage, the Lexus dealer has recommended complete engine replacement. I am concerned that this type of significant internal engine damage at only approximately 56,000 miles could result in progressive oil consumption, loss of engine performance and potentially engine failure while the vehicle is being…
• Mar 8, 2024Visibility › Windshield
  See attached document for complaint.
• Aug 21, 2024 · crashVisibility/wiper
  This model was affected by the originally cosmetic, but well documented "sticky dash" recall. I am an automotive enthusiast who has worked within the industry for over 12 years, including notifying customers of NHTSA recalls and assisting with scheduling recalls to be performed. The dashboard can be severely melted to the point of becoming a mirror finish, I was driving at night in the headlights from an opposing truck reflected off the shiny surface of the dashboard having been melted by sunlight. I have great vision and was wearing prescription lenses, the incident nearly caused an oncoming collision. I slid into a ditch briefly and did not sustain damage to my vehicle.
• Dec 14, 2023Visibility/wiper
  The dashboard is melting - it is sticky and shiny. The glare it causes on the windshield is horrific. I have a very difficult time seeing when the sun is out. An independent service center has inspected and confirmed it is caused by the melting dashboard. I first noticed it a few months ago. I travel to Nashville often, which is a 3.5 hour drive, and the sight obstruction at interstate driving speeds and traffic is challenging to say the least. I am afraid to drive my car with my granddaughter in with me because it is truly dangerous.
• Apr 3, 2023Unknown or other
  I am writing to bring to your attention the grave matter of odometer rollback fraud, consumer law violations, and a series of fraudulent activities that have occurred in connection with my recent vehicle purchase. I am seeking a settlement of $60,000 to rectify the significant damages and hardships I have endured as a result of these unethical practices. The issues at hand stem from the fraudulent rollback of the odometer by 100,000 miles on the vehicle I purchased from a moving rides dealership. This deception has not only violated various consumer protection laws and Department of Motor Vehicle regulations but has also endangered my safety and well-being by knowingly selling me a vehicle…
• Mar 1, 2020 · 75,137 milesEngine
  VALLEY PLATE LEAK DUE TO THE FACT THAT TOYOTA/LEXUS UTILIZED THE IMPROPER SEALANT AND USED THE IMPROPER AMOUNT, LEADING TO THE HEAT EXCHANGER LEAKING COOLANT ONCE THE ORIGINAL, INADEQUATE SEALANT BEGINS TO DISENTEGRATE. THIS COULD CAUSE A CONDITION WHERE THE ENGINE COULD FAIL AND SOMEONE COULD GET HURT. FURTHERMORE, ALL ISFS WILL EVENTUALLY HAVE A CRACKED RH MANIFOLD ON THE #8 RUNNER. THIS CAN CAUSE A FIRE HAZARD IN ADDITION TO CARBON MONOXIDE POISONING.
• Mar 13, 2020 · 64,189 milesEngine
  EXHAUST HEADER LEAK, AUDIBLE TICKING SOUND ONCE WARMED UP IN DRIVE
• Jan 3, 2020 · 55,000 milesFuel/propulsion system
  THE FUEL PUMP FAILED WHILE DRIVING ON THE HIGHWAY, CAUSING THE MOTOR TO STALL AND DIE. WAS UNABLE TO RESTART THE MOTOR AND WAS TOWED FROM THE HIGHWAY TO A DEALER WHERE THE FUEL PUMP WAS REPLACED.

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.