2023 Lexus IS recalls & problems

Recent owner complaints

• May 15, 2023Back over prevention › Rearview system braking
  I am reporting recurring infotainment, display, audio, and related electrical malfunctions with my vehicle that have continued despite multiple visits and repair attempts by an authorized Lexus dealership. The problems began when the vehicle was relatively new and have continued intermittently. While driving, the vehicle's audio system can suddenly cut out completely at different volume levels and without warning. When this occurs, normal audio functions are lost and the system generally does not return to normal operation unless the vehicle/system is restarted. The infotainment/display screen also intermittently shuts off, goes black, and/or repeatedly reboots while the vehicle is being…
• Sep 1, 2025Service brakes
  I am reporting a severe, unresolved safety hazard involving my 2023 Lexus IS350]. The vehicle is continuously flashing 'Braking System Malfunction,' 'Crash Light,' and 'Engine Light' alerts on the dashboard. This is the second major acceleration and braking system failure since purchasing the vehicle brand new.The authorized dealership, Meade Lexus, has repeatedly failed to properly diagnose or repair this critical braking issue over a 7-month period. On multiple service visits, the dealership documented that they simply 'lubed' the rubber around the gas cap, reset the dashboard warning lights, and returned the vehicle to me without performing actual mechanical repairs to the braking…
• Dec 1, 2025Structure › Body
  I am reporting a recurring front bumper cracking and separation issue on my Lexus IS 500. A crack developed at the front bumper seam directly adjacent to the passenger-side headlight assembly. The crack originates at the bumper mounting/retention area near the headlamp and appears to be stress-related rather than impact-related. There is a known Lexus Technical Service Bulletin addressing front bumper sag and improper retention on this model. Multiple other Lexus IS 500 owners have reported similar cracking and separation in the exact same location, including vehicles that have not been modified or involved in collisions. My concern is that: The crack appears at a structural mounting point…
• Feb 7, 2024 · 11,000 milesVisibility › Sun/moon roof assembly
  The contact owns a 2023 Lexus IS350. The contact stated that while driving at an undisclosed speed, the moon roof suddenly shattered, raining glass into the interior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 11,000.
• Mar 3, 2023Power train
  During driving an issue arose where the acceleration had to be performed in order to avoid a potential accident. The gas pedal vas depressed but the transmission would not downshift or accelerate. After about a second or more the transmission finally downshifted and the vehicle accelerated. I was able to steer out of trouble and fought the in order to do it. This is a know issue and programmed by Lexus. Who in their right mind does not allow the car to accelerate when the gas pedal is depressed. this issue ue seems to be with IS500 only. the mechanic did acknowledge a slow shift and this is by design. I am afraid to pull into traffic since the car will not go. It will start to go then slow…

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.