*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bags
Indicator light came on for passenger side airbag says it has recall and it looks as though the airbag is trying to come out of its compartment
Aug 14, 2025Service brakesCrash1 injury
The contact owns a 2009 Lincoln MKZ. The contact stated that while parked in a semi-truck parking lot, another driver was reversing where she was blocking, and the contact then attempted to avoid the collision and drive forward. The accelerator pedal was depressed however, the vehicle accelerated excessively, and the brake pedal was then depressed but failed to respond. Upon a second attempt, the brake pedal went to the floorboard, accompanied by an abnormal vibration. Consequently, the vehicle crashed into a tree. No warning lights were illuminated prior to the incident. The driver mentioned a previous incident where the vehicle reversed into a gate. The contact referenced NHTSA Campaign…
Jun 10, 2025 · 110,000 milesAir bags
2 years ago air bags were replaced on a recall notice. Last week dash board is showing a warning notice with the air bag(s) again. Is there another recall for the air bags? Do I have to pay for replacement?
Jun 18, 2025Engine
My MKZ suddenly cut off without warning lamps or messages at highway speed. There was a very quick shudder and all power lost. After pulling onto the road shoulder and waiting a few minutes, it restarted and drove normally. I stopped about 15 minutes later and switched it off. When returning to the vehicle, it would not start. I had it towed to a garage where it has been for 6 weeks. They have been unable to identify the problem and get it restarted. Online reports by others indicate this occurred with other Lincoln products over a span of a few years with no assistance from Lincoln/Ford to identify the problem. This is a HUGE safety issue, as well an immediate personal inconvenience.
Apr 6, 2023Visibility/wiper
Complaint Lincoln 2009 MKZ air vent grid on dash board broke in various places and collapse also, it appears the dash board in front of air vent grid is raised. Causing the defroster to not work properly and the window shield does not clear properly. I was told to fix the problem the whole dash board needs to be replaced. I see this as a design and manufacturer defect and that Lincoln should repair at no cost to Lincoln owners. Lincoln is a Luxury line this should not be happening.
Jul 10, 2020Service brakes, hydraulic
The contact owns a 2009 Lincoln MKZ. The contact received notifications of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mar 7, 2022Service brakes
BRAKE PEDAL FAILURE 7 MONTHS AFTER BRAKE FLUID RECALL WAS DONE.
Jan 3, 2022Wheels
The Lincoln Mercury factory chrome plated rims leak air all the time making the tires low on air or flat very often! This is a very dangerous safety hazard that can cause loss of control and having an accident resulting in serious bodily injury or death! There are many numerous other Lincoln car owners that report the same symptoms and problems. The manufacturer never plated the rims properly with nickle prior to chrome plating, thus the chrome coating constantly peels off and corrodes; thus air leaks past the tire bead and the rim surface. This sounds like a giant class action lawsuit!! I am are both very upset and scared to drive under these horrific conditions, but I have no choice as…
Aug 1, 2019
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.