Model year record
2002 Mercedes-Benz 320 recalls & problems
The 2002 Mercedes-Benz 320 has no safety recalls on file with NHTSA, and 11 owner complaints. The most-reported problem area is electrical system (4 complaints).
Safety recalls
No safety recalls have been filed for the 2002 Mercedes-Benz 320.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical systemHorn | 4 | 1,088 mi |
| SeatsFront assembly › Power adjust; Front assembly › Recliner | 3 | — |
| VisibilityWindshield wiper/washer › Motor; Windshield | 3 | — |
| SteeringHydraulic power assist › Pump | 3 | — |
| Tires | 2 | — |
| Engine and engine coolingExhaust system › Emission control › Catalytic convertor; Engine | 2 | — |
| Structure | 2 | — |
| Fuel system, gasolineDelivery › Fuel pump | 2 | — |
| Engine | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Fuel system, gasoline
WITHOUT NOTICABLE WARNING, THE SENSOR PANEL FLASH FOR A SECOND, THEN THE CAR CAME TO A SUDDEN AND COMPLETE STOP, THE ENGINE SHUT OFF IN THE MIDDLE OF BUSY FREEWAY. AFTER A FEW ATTEMPTS, THE VEHICLE RESTARTED AND WAS DRIVEN TO THE SIDE OF ROAD. AFTER TOWING TO AN EXPERIENCED MERCEDES REPAIR SHOP, THEY CONCLUDED THE VEHICLE EXPERIENCED A COMPLETE POWER SHUTDOWN BY DESIGN TO PROTECT THE ELECTRICAL SYSTEM BECAUSE THE ALTERNATOR WAS OVERCHARGIJNG. THE INCIDENT WAS REPORTED TO MERCEDES -BENZ AT MONTVALE, NJ, THEY DID NOT WANT TO DO ANY INVESTIGATION OR FOLLOW-UP. SIMILAR INCIDENT ON 12/31/2012 ON THE SAME MODEL, SAME YEAR WAS REPORTED ON YOUR WEBSITE DATED MARCH 17, 2013 BY ANOTHER DRIVER . *TR
- Seats
THE PASSENGER SEAT POWER ADJUSTMENT MODULE SHORTED, DRAINING THE BATTERY AND CAUSING A NO-START CONDITION. WHILE THIS DID NOT OCCUR WHILE STUCK IN TRAFFIC, IT EASILY COULD HAVE, CAUSING A SERIOUS HAZARD FOR MYSELF, ANY PASSENGER OR ANOTHER VEHICLE. THE SEAT MODULE HAD TO BE DISCONNECTED SO THERE IS NO LONGER THE ABILITY TO ADJUST THE SEAT AND OBTAIN PROPER CLEARANCE FROM THE AIRBAG OR TO PROPERLY ADJUST THE SEAT AND ALLOW A CHILD SEAT TO FIT AS DESIGNED IN THE REAR SEAT. *TR
- Steering
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ 320. IN NOVEMBER OF 2008, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V121000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) AND TOOK HER VEHICLE TO THE DEALER. THE DEALER INSTALLED A NEW HOSE CLAMP ON THE POWER STEERING HOSE TO THE POWER STEERING COOLER. ONE MONTH LATER, SHE HEARD A LOUD NOISE. SHE WENT TO THE NEAREST MECHANIC AND WAS INFORMED THAT THE POWER STEERING FLUID WAS COMPLETELY DRY AND THE POWER STEERING PUMP WAS DAMAGED. ONE WEEK LATER, THE CONTACT RECEIVED A SECOND RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V465000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS), WHICH REQUESTED…
- Structure
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ ML 320. WHILE PARKED IN THE CONTACT'S DRIVEWAY, AFTER SEVERE RAIN, WATER LEAKED APPROXIMATELY FOUR INCHES ABOVE THE OPENINGS OF THE PASSENGER AND DRIVER'S SIDE REAR INTERIOR DOORS. IN ADDITION, THERE WAS POWER STEERING FLUID LEAKAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE POWER STEERING HOSE. THE TECHNICIAN ADDED ADDITIONAL POWER STEERING FLUID INTO THE RESERVOIR, WHICH WAS EXTREMELY LOW. THE CONTACT STATED THAT THE POWERING STEERING FLUID LEVEL WAS BEING MONITORED IN THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 79,000.
- Engine and engine cooling › Engine
THE CONSUMER STATED THE VEHICLE BURNED AN EXCESSIVE AMOUNT OIL. *JB
- Visibility › Windshield
THE CONSUMER STATED THAT ON RAINY DAYS THE VISIBILITY WOULD BECOME DIFFICULT. *AK THERE WAS A FAILURE IN COMPUTER CHIPS, THE PROBLEM PERSISTED WITH THE POOR VISIBILITY OF THE WINDSHIELD, HORN FAILURE, INTERIOR AND EXTERIOR LIGHT FAILURE, STALLING, CATALYTIC CONVERTER RATTLING, INOPERATIVE WASHER JETS, BROKEN GLOVE BOX, NOISE IN THE REAR OF THE VEHICLE, FAULTY FUEL PUMP, LOUD WHINING NOISE FORM UNDER THE SEAT, AND A WHIRRING NOISE WAS COMING FROM THE CENTER VENTS. *SC
- Tires
I WAS DRIVING CAR WITH CONTINENTAL CONTI TOURING TIRES (SIZE 205/65R16) AT SPEED OF ABOUT 60 MILES AN HOUR. SUDDENLY RIGHT REAR TIRE BLEW UP. ON INSPECTION THERE WAS NO PUNCTURE AND SIDEWALL OF THE TIRE HAD BLOWN UP. CONTINENTAL INDICATED THAT CAUSE OF THE BLOW OUT WAS UNDETERMINED AND THEY ARE NOT RESPONSIBLE.*AK
- Seats › Front assembly › Power adjust
SEAT DOES NOT RETURN TO THE PRESET POSITION WITH KEY ACTIVATION. *AK
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.