Model year record

2002 Mercedes-Benz C240 recalls & problems

The 2002 Mercedes-Benz C240 has 3 safety recalls and 13 owner complaints on file with NHTSA. The most-reported problem area is electrical system (4 complaints).

Recalls3safety recalls

Complaints13filed by owners

Crashes · fires1 · 0reported in complaints

Injuries · deaths1 · 0reported in complaints

Safety recalls

VisibilityNov 19, 2024

Sun/moon roof assembly

Recall 24V87400033,456 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

VisibilityDec 23, 2022

Sun/moon roof assembly

Recall 22V954000131,653 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

VisibilityDec 20, 2019

Sun/moon roof assembly

Recall 19V918000747,928 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Fuel economy

C240

20mpg combined

City / highway	17 / 24 mpg
Fuel	Premium Gasoline

2.6 L · 6 cyl · Automatic 5-spd · Rear-Wheel Drive · about $4,100/year to fuel

C240

18mpg combined

City / highway	15 / 24 mpg
Fuel	Premium Gasoline

2.6 L · 6 cyl · Manual 6-spd · Rear-Wheel Drive · about $4,550/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Injuries	Typical mileage*
Electrical systemInstrument cluster/panel	4	0	0	120,000 mi
VisibilitySun/moon roof assembly; Rearview mirrors/devices	3	0	0	—
Interior lighting	2	0	0	—
Seats	1	0	0	—
Air bags	1	1	1	—
Electronic stability control (esc)	1	1	1	—
Seat belts	1	1	1	—
Power train	1	0	0	—
Visibility/wiper	1	0	0	—
StructureBody	1	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical system › Instrument cluster/panel
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE PROPERLY. THE CONTACT STATED THAT THE ODOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TACOMA (1701-C ALEXANDER AVE E, FIFE, WA 98424) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS STILL AWAITING INFORMATION ON THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE APPROXIMATELY 90,000.*DT*JB*DT THE CONSUMER PROVIDED A PHOTO. *TR
Oct 13, 2020 · 90,000 miles
Structure › Body
RECEIVED NHTSA RECALL #19V918, MB CAMPAIGN #2020040011, AND BROUGHT VEHICLE TO MERCEDES DEALER, ALFANO, IN SAN LUIS OBISPO, CA ON 8/25/2020. WAS TOLD BY DEALER'S SERVICE MANAGER THAT VEHICLE PRODUCTION DATE WAS NOT AVAILABLE AND THAT THE VEHICLE DID NOT MATCH THE MODELS INCLUDED IN THE RECALL, SUCH PRODUCTION DATES WERE FROM 01/16/2006 TO 07/09/2006 INCLUSIVE. NO INSPECTION OF THE SUNROOF BONDING OR REPAIRS WERE ATTEMPTED ON THE VEHICLE. IMAGE OF SERVICE INVOICE ATTACHED TO THIS DOCUMENT.
Aug 25, 2020 · 185,318 miles
Visibility/wiper
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134 (206) 331-4312) WHERE IT WAS INFORMED THAT THE VEHICLE WAS FROM CANADA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. PARTS DISTRIBUTION DISCONNECT.
Aug 1, 2020
Visibility › Sun/moon roof assembly
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). FLAGSHIP MOTORCARS OF LYNNFIELD (385 BROADWAY RTE. 1 NORTH, LYNNFIELD, MA 01940) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE RECALL REPAIR PERFORMED. UPON LEAVING THE DEALER AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT ATTEMPTED TO USE THE SUN ROOF HOWEVER, THE SUNROOF WOULD NOT CLOSE. THE CONTACT DROVE THE VEHICLE BACK TO THE DEALER AND EXPLAINED THE FAILURE. THE CONTACT WAS INFORMED THAT HER SUN ROOF WOULD BE RESET. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ISSUE WITH THE MOTOR AND THAT SHE WOULD HAVE TO PAY OUT OF POCKET FOR A…
Aug 19, 2020 · 62,000 miles
Visibility › Sun/moon roof assembly
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE SUN ROOF RATTLED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT THEN RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 11, 2018 · 55,000 miles
Electrical system › Instrument cluster/panel
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER LIGHTS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT PROVIDED.
Apr 5, 2016 · 120,000 miles
Electrical system
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS LEAKING FLUID IN SIX DIFFERENT PLACES AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Aug 4, 2015 · 125,000 miles
Electrical system
I AM NOT SURE WHY MERCEDES IS DOING THIS. I AM SURE THE AUTO MAKER IS AWARE OF THE SITUATION AND NOT DOING ANYTHING ABOUT IT. I HAVE READ NUMEROUS FORUMS REGARDING THE SAME ISSUE. ELECTRICAL COMPONENTS NOT FUNCTIONING PROPERLY. I DEMAND MERCEDES TO DO SOMETHING ABOUT THIS PROBLEM AND THEY CAN NOT GET AWAY CLEAN HANDS JUST LIKE ANY OTHER AUTO MAKERS. THIS ARE PEOPLE LIVES YOU ARE PLAYING WITH AND YOU AS A AUTOMAKER HAVE NO REMORSE FOR PEOPLE LIVES. THIS IS NOT A MOVIE WHERE YOU CAN JUST CALCULATE YOUR COLLATERAL DAMAGE AND GET AWAY. WILL NEVER BUY MERCEDES EVER AGAIN. I AM VERY DISAPPOINTED. ITS ONE ISSUES AFTER ANOTHER. MY CAR JUST STOPS ON HIGHWAY ALL OF SUDDEN LOSES POWER AND HAVE TO TURN…
Oct 3, 2013

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.