*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Steering
After having the airbag recall for my Mercedes done, the Electronic Steering Lock failed and my car would not start and the steering wheel is locked. They said my car was ready to pick up and when I arrived the car was completely inoperable. The MB Dealership in Lynnfield, MA wants $2700 to fix it. If you google Mercedes W204 ESLfailure you will see thousand of owners on facebook, message boards and forums that have this part fail, leaving people stranded in sometime dangerous situations. There should be a recall to permanently fix this issue as owners are getting stranded. Its really an issue of "when" the ESL will fail on older models and not "if". The kicker is, the dealership said only…
Apr 30, 2026Electrical system
The contact owns a 2010 Mercedes-Benz C300. The contact stated that the battery and alternator were being drained. The check engine warning light was illuminated. Additionally, the front air bag sensor message and a fog light message were displayed. The vehicle was towed to an unknown local dealer; however, the dealer was unable to determine the cause of the failure. The contact then reached out to Mercedes-Benz of Tysons Corner Service and Parts, located at 8545 Leesburg Pike, Vienna, VA 22182, and was informed about a diagnostic test to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was…
Jun 1, 2024 · 97,000 milesSteering
The contact owns a 2010 Mercedes-Benz C300. The contact stated that the vehicle had failed to start after several attempts; however, the infotainment system was turned on. The contact stated that the engine failed to start. No warning lights were illuminated. The contact related the failure to an unknown steering coupling interlock mechanism recall. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired and remained at the residence. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.
Dec 28, 2025 · 98,000 milesWheels
Due to the corrosion in the rear subframe both side of lower control arms snapped the tires to the car are wearing out due to the corrosion in rear subframe and itâs was also hitting my gas tank if I was to go over any holes which can cause a bigger issue
Sep 10, 2025Suspension
Got a car from the dealer soon weeks after the rear subframe was so corroded alignment was able to get done and was snapped on both sides airbag light came on doesnât go away and the rear right brake like started using the fog light as a turn signal
Sep 10, 2025Air bags
While i have a few recalls i plan on needing service from Mercedes for, I just found out that Mercedes has a Class action lawsuit involving my C class mercedes C300 from 2010-2022 years. I was driving and ran into a pothole. My car rear started making noise and sounds. I went to the auto shop amd was told my rear subframe was damaged and would cost over 2,000. I and putting in a complaint to make sure Mercedes honor this recall/ extended warranty for my vehicle.
Aug 7, 2025Seat beltsCrash1 injury
1. Driver seat back broke in a rear collision. Documented in EMS report and Kentucky State Police official investigation photos. 2. Driver head rest failed, completedly came off during rear collision. Front passenger side did not fail. Documented in Kentucky State Police official investigation photos. 3. Driver side seat belt failed, completedly came off during rear collision.Documented in Kentucky State Police official investigation report and photos. Driver sustained massive and severe injuries. Prior issues: both front door and left rear door handle interior plastic broke and had to be repair. Major safety issue
May 8, 2023Air bags
Passenger side front airbag reports as inoperable.
Mar 1, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.