Model year record
2000 Mercedes-Benz E-Class recalls & problems
The 2000 Mercedes-Benz E-Class has no safety recalls on file with NHTSA, and 34 owner complaints. The most-reported problem area is electrical system (11 complaints).
Safety recalls
No safety recalls have been filed for the 2000 Mercedes-Benz E-Class.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical systemInstrument cluster/panel | 11 | 67,600 mi |
| Engine and engine coolingEngine › Gasoline › Belts and associated pulleys; Exhaust system › Emission control › Catalytic convertor | 8 | 87,500 mi |
| SteeringGear box (other than rack and pinion); Rack and pinion | 6 | — |
| StructureFrame and members; Frame and members › Underbody shields | 5 | 118,890 mi |
| Power trainAutomatic transmission; Automatic transmission › Lever and linkage › Column shift | 4 | — |
| Exterior lightingHeadlights; Tail lights | 4 | 54,800 mi |
| SuspensionFront › Springs › Coil springs; Front | 4 | 119,000 mi |
| Service brakes, hydraulicPower assist › Vacuum; Foundation components | 3 | — |
| VisibilityWindshield wiper/washer; Power window devices and controls | 3 | — |
| Fuel system, other | 2 | — |
| EquipmentElectrical | 2 | — |
| Fuel system, gasolineFuel injection system | 2 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Structure › Frame and members › Underbody shields
MY 2000 E320 HAS EXCESSIVE RUST ISSUES THROUGH OUT THE ENTIRE BODY. I WAS TOLD BY MERCEDES BENZ OF NORTH AMERICA THIS IS A COMMON ISSUE BECAUSE OF THE USE OF A NEW WATER BASED PAINT USED BETWEEN 1997-2002 BUT BECAUSE I AM OUT OF WARRANTY AND THE CAR IS OVER 10 YEARS OLD THEY CAN NOT HELP ME OR OFFER ME ANY FURTHER ASSISTANCE WITH THE ISSUE. I HAVE LOCATED ONLINE FORUMS WITH CONSUMERS WHO OWN THE SAME CAR AS MYSELF AND HAVE THE SAME EXACT ISSUES IN THE SAME PLACES AND RECEIVED THE SAME INFORMATION FROM MBUSA. THE WORST AREAS ARE IN EVERY WHEEL WELL CAUSING THE WHEEL WHEELS TO BUCKLE AND CHIP INTO THE SUSPENSION AND BREAK AREA AND IT HAS CAUSE THE FRAME OF THE CAR TO SEVERELY WEAKEN, IN…
- Suspension › Front
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD BANGING NOISE COMING FROM THE FRONT END OF THE VEHICLE AFTER DRIVING OVER A BUMP IN THE ROAD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT SPRING TOWER HAD FRACTURED. HE ALSO NOTICED CORROSION ON THE SPRING TOWER. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
- Electrical system
I AM THE OWNER OF A 2000 E320. I HAVE BEEN HAVING CHRONIC PROBLEMS WITH HEADLAMPS, FOG LIGHTS, AND BRAKE LAMPS GOING OUT VERY FREQUENTLY. OFTEN, I RECEIVE AN ERROR MESSAGE THAT THE "LAMPS ARE INOPERABLE", AFTER CHECKING ALL BULBS, I FIND THIS IS NOT THE CASE, MERCEDES MAY NOT ADMIT TO THIS, BUT THERE IS AN ELECTRICAL PROBLEM WITH MANY OF THEIR CARS. I HAVE JUST RECENTLY (TWO DAYS AGO) HAD MY PASSENGER SIDE BULB HOUSING MELT AWAY. DON'T KNOW HOW LONG THAT BEEN HAPPENING. I BELIEVE I AM LUCKY THAT THE CAR HAS NOT CAUGHT ON FIRE AS OF YET WITH ALL OF THE ELECTRICAL ISSUES. THE ONLY GOOD NEWS I HAVE ABOUT THESE CONSTANT PROBLEMS IS, THE BODY REPAIR COMPANY FOR MERCEDES-BENZ OF SOUTH ATLANTA…
- Structure
TL* THE CONTACT OWNS A 2000 MERCEDES E 320. THE CONTACT STATED THAT EVERY PANEL ON THE VEHICLE WAS RUSTED. THE CONTACTS PERSONAL MECHANIC ADVISED THE CONTACT THAT THE VEHICLE POSSIBLY WOULD NOT PASS INSPECTION WITHIN A YEAR. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO EXPLAIN THE CAUSE OF THE RUST, BUT THE CONTACT STATED THERE WAS INFORMATION ONLINE SUGGESTING THAT THE MANUFACTURER MAY HAVE USED WATER BASED PAINT ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 129,000.
- Engine and engine cooling
FAULTY CAM AND CRANKSHAFT POSITION SENSOR CAUSED ENGINE TO DIE (STALL) IN THE MID TRAFFIC ON THREE SEPARATE OCCASIONS WITHIN A PERIOD OF TWO WEEKS. DEALER REPLACED CAM POSITION SENSOR 003-153-28-28 AND SENDER UNIT 004-153-69-28, INDICATING THE CAUSE AS AN INTERNAL FAULT. DEALER'S SERVICE REP INDICATED THAT THIS WAS A COMMON PROBLEM. *TR
- Engine and engine cooling
TL*THE CONTACT OWNS A 2000 MERCEDES BENZ E CLASS 320 WAGON WHICH WAS PURCHASED USED IN MARCH 2003. HE STATED THAT WHILE DRIVING AT SPEEDS OF LESS THAN 40 MPH, THE CONTACT THOUGHT HE HAD RUN OVER SOMETHING AND THERE WAS A VIOLENT VIBRATION IN THE STEERING WHEEL. THEN, WHILE MAKING A LEFT TURN HE COULD HEARD A GRINDING AND THUMPING SOUND COMING FROM UNDER THE VEHICLE. HE THEN NOTICED THE FRONT PASSENGER'S SIDE WHEEL WAS ACTUALLY INSIDE THE WHEEL WELL. THE VEHICLE WAS TOWED TO THE NEAREST DEALER WHERE THEY FOUND THE FRONT PASSENGER'S SIDE COIL SPRING PERCH FAILED CAUSING THE FRONT END PASSENGER'S SIDE OF THE VEHICLE TO COLLAPSE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 130,000. UPDATED…
- Electrical system
90K MILES GAUGE CLUSTER LED CLOCK AND OUTSIDE TEMPERATURE DISPLAYS FAILING. CAN NOT READ NUMBER. NOT A MAJOR PROBLEM, BUT IT HAS LESS THAN 100K MILES AND IT'S A 2000 I HAD A 1996 AND NOW A 1993 WITH ALMOST TWICE THE MILEAGE AND ALL THE DISPLAYS WORK. *TR
- Electrical system
MY CAR IS A 2000 MERCEDES E320 WITH ONLY 43,000 MILES AND THE INSTRUMENT PANEL HAS NOT BEEN WORKING FOR THE LAST 10,000 MILES. THE BENZ WON'T REPLACE IT OR FIX IT. THE DISPLAYS DON'T WORK!!! *TR
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
- TRANSMISSION MALFUNCTIONClosed
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING…
- ENGINE CRANKSHAFT PULLEY FAILUREClosed
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE…
- SUDDEN ENGINE SHUT DOWNClosed