2016 Mercedes-Benz E400 recalls & problems

Safety recalls

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Fuel economy

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

• Electrical system

  The contact owns a 2016 Mercedes-Benz E400. The contact stated that upon starting the vehicle, there was a knocking sound coming from the vehicle. The check engine warning light was illuminated. The automatic brake and Adaptive Cruise Control warning lights were illuminated. The emergency braking system engaged independently. The vehicle was taken to an independent mechanic who determined that there was oil leaking from the gasket and was dripping onto the engine. The contact called the local dealer, who confirmed that there was no recall under the VIN. The vehicle was not diagnosed or repaired. The failure mileage was approximately 134,000.

  Nov 25, 2024 · 134,000 miles
• Engine

  Mercedes Benz has a recall on several models including E-Class (E 200, E 220, E 280, E 350) experiencing timing chain problems. The timing chain is an important component of the engine, as it helps to coordinate the timing of the engine’s various parts. I am currently having the same issue, but my model is an (E400) which has not been included in the recall. It appears that my timing chain failing, which is causing a number of problems with the engine, including reduced performance and fuel efficiency, and if MB does not recall this model, I am facing complete engine failure.

  Jun 10, 2024
• Engine

  The contact owns a 2016 Mercedes-Benz E400. The contact stated that while driving at various speeds the vehicle would display a vibration sensation. The check engine light had illuminated. The vehicle was taken to the dealer where it was diagnosed that the head gasket had failed. The head gasket and engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 106,000.

  Aug 21, 2023 · 106,000 miles
• Back over prevention

  The contact owns a 2016 Mercedes-Benz E400. The contact stated while reversing the Back Over Prevention camera screen was blank. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that no failure was found. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 62,000.

  Jan 23, 2023 · 62,000 miles
• Steering

  The contact owns a 2016 Mercedes-Benz E400. The contact stated upon starting the vehicle, a message indicating a power steering malfunction was displayed and the vehicle lost power steering functionality. The vehicle was towed to the dealer, where an unknown software update was completed. The failure ceased but reoccurred a year and a half later. The vehicle was taken to the dealer, where it was diagnosed that the power steering assist assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V241000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was…

  Oct 21, 2021 · 29,000 miles
• Steering

  Steering wheel stuck in Up Position

  Jan 5, 2023
• Steering

  I was waiting at a light when the message “steering wheel malfunction” can up. I was forced to turn left, which I did with great difficulty as the power assist stop working. I managed to go straight 3 blocks despite the hard steering with my emergency lights on at 5 mph and turn left two short blocks to get home. I was in my car with my two children. If this would have happened in the highway, I am certain that it would have resulted in an accident.

  Apr 26, 2022
• Air bags

  TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF FORT MITCHELL (2100 DIXIE HWY, FORT MITCHELL, KY 41011, (859) 331-1500) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT

  Apr 1, 2018

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

• Desiccated Air Bag Inflator RuptureOpen

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled…

  EA21002 · opened Sep 17, 2021