*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical systemCrash
I was driving very slowly down a residential side street and started to pull over to the right side to park behind a car. This parking spot was on a slight incline and the curb was made up of two slanted cobblestones. After I moved in to position within about 2 ft from the car in front of me, my car quickly accelerated and slammed in to it. While I did not notice it at the time, after noticing the nature of the damage to both cars, it appeared as though the car may have tried to swerve from the curb. I believe the front sensors detected there was something in the way and the car swerved left hitting the parked car in front of me. There were no warnings before the event and I did not notice…
Sep 19, 2026Electrical system
I own a 2024 Mercedes-Benz EQB 300 4MATIC, VIN [XXX], manufactured in XXX. I am requesting a formal safety review regarding NHTSA recall 26V073, involving potential high-voltage battery fires. The official NHTSA recall report lists XXX, as the last affected vehicle production date. However, page 5 states that the supplier production correction became effective for vehicles produced from XXX onward. My vehicle was manufactured between these dates but does not appear to qualify for the replacement recall. I do have multiple battery charging failures. I have reached out to benz as well. Please open a formal customer assistance case, provide a case number, and respond in writing with the…
Nov 11, 2025Electrical system
I am submitting this complaint regarding a serious safety issue involving my vehicle. For an extended period of time, this vehicle has experienced recurring starting failures. On multiple occasions, the vehicle would not start, requiring service visits to the dealership. Despite repeated repair attempts, the dealership was unable to identify the root cause of the problem and typically performed only software updates. I was repeatedly informed that no specific defect could be found.Recently, the issue escalated into a much more dangerous event. While driving, the engine suddenly shut down without warning. The loss of engine power occurred during normal vehicle operation and created a…
Jun 6, 2026Fuel/propulsion system
My vehicle is not included in the current high voltage battery recall under NHTSA recall 26V073, as it has a manufacture date of 08/2024 per door jamb sticker, however, page 5 of the NHTSA report explicitly states âA change in the production procedure of our supplier ensures that this issue can no longer occur on vehicles produced from July 31, 2024 onwards.â This leaves car production between May and July 31 (and likely beyond!) unaccounted for in the recall. My car was built in August 2024, likely with a battery manufactured prior to July 31, 2024 with the defect. I believe my car should be included in the recall/affected vehicles given its production date and the date of production…
Mar 25, 2026Engine
My vehicle is a 2024 Mercedes-Benz EQB 300. Despite the nationwide recall (NHTSA 26V073000) for high-voltage battery fire risk, the manufacturer is providing conflicting and dangerous safety information. I was verbally instructed by dealership representatives to park my vehicle outdoors and limit charging to 80% to avoid a fire hazard. However, when I requested written confirmation of these safety restrictions from MBUSA Corporate Retention (Case Manager: [XXX] ), my request was ignored The manufacturer refuses to put in writing that my vehicle is safe to park in my attached garage or charge to 100%, effectively leaving me with a fire hazard in my home while refusing to acknowledge the…
Feb 25, 2026Unknown or other
Although I have not experienced safety issues myself, this exact model+year combination has been recalled more than once: 2024 Mercedes EQB 300 4matic, and when I searched by my VIN it shows recall. Iâm very concerned if my car is mistakenly not included - what if it has battery issue/fire risk but I am not aware? This poses huge safety risk on day to day driving. I request an investigation on this particular VIN and reasons of why it is not in the recall list despite all infos match.
Feb 17, 2026Service brakesCrash
On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitting the glass door. I strongly believe this was caused by a software or system bug, as the sudden acceleration occurred without my intervention. Please…
Nov 1, 2025Electrical system
For two months my EQB has been signaling high voltage when I charge it also now Iâm having a problem connecting the plug to charge my car it shows red light has faulty itâs at the shop for a week now and I havenât gotten updates about my car the cameras as well are turning black not working.
Oct 31, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.