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2024 Mercedes-Benz Eqe 350 4MATIC recalls & problems

The 2024 Mercedes-Benz Eqe 350 4MATIC has 2 safety recalls and 1 owner complaint on file with NHTSA. The most-reported problem area is electrical system (1 complaint).

Recalls2safety recalls
Complaints1filed by owners
Crashes · fires1 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints

Safety recalls

SteeringAug 20, 2025

Critical fasteners

Recall 25V5330003,749 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Risk
A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Fix
Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical systemMay 28, 2024

Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software

Recall 24V37200014,912 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Risk
A sudden loss of drive power increases the risk of a crash.
Fix
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Range & efficiency

EQE 350 4matic EV

280mi range
Efficiency37 kWh/100 mi
MPGe city / hwy / comb86 / 96 / 90
Charge time (240 V)10.5 h

Automatic (A1) · All-Wheel Drive · about $850/year to charge

EQE 350 4matic (SUV) EV

265mi range
Efficiency40 kWh/100 mi
MPGe city / hwy / comb88 / 82 / 85
Charge time (240 V)10.75 h

Automatic (A1) · All-Wheel Drive · about $900/year to charge

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical system1100—
Power train1100—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.