*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Visibility › Sun/moon roof assembly
The contact owns a 2024 Mercedes-Benz EQE 350+. The contact stated that while her husband was driving at 75 MPH, the panoramic sunroof suddenly shattered without warning, producing a loud booming sound. The contact's husband pulled over and inspected the vehicle before driving back to the residence. There were no other vehicles or objects nearby to cause external impact. The vehicle was taken to a dealer, where a repair estimate was provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.
Jul 6, 2026 · 37,000 milesService brakes
Component/system that malfunctioned: The braking and acceleration system, including the collision assistance (driver-assistance/automatic braking) feature. The vehicle is available for inspection upon request. How safety was put at risk: The car lags when braking and at times accelerates unexpectedly. On one occasion, the collision assistance systemâwhich is designed to brakeâinstead caused the vehicle to accelerate. The most dangerous incident occurred when the car accelerated on its own into an intersection, nearly causing a collision. Reproduced/confirmed by a dealer or service center: The vehicle was taken to the Mercedes-Benz dealer twice regarding this issue. On both visits, the…
Jun 3, 2026Service brakes
The vehicle stopped twice while being driven, with no apparent cause.
Feb 24, 2026Service brakes
The vehicle experienced repeated electrical wiring harness damage in the lighting, tire and connector areas due to exposed and insufficiently protected wiring near socket terminations. On two separate service visits, authorized dealership technicians confirmed that rodents chewed through multiple exposed wires. The affected wiring involves critical electrical systems. The connectors lack adequate shielding, loom, or protective insulation at exposed termination points. The insulation ends before the connector, leaving conductors vulnerable to environmental exposure and rodent access. Warning indicators illuminated on the dashboard, and the vehicle required dealer repair on both occasions.…
Oct 23, 2025Service brakes
The car made a sudden and very hard brake in the middle of the street at around 40 - 50 miles per hour, on a empty road.
Sep 20, 2025Forward collision avoidance › Automatic emergency brakingCrash
Twice, the car has autonomously braked when there was no threat to the car. The first time we were subsequently rear ended, though fortunately at low speed. There was cosmetic damage to the bumpers of both cars and the occupants were shaken up, but not injured. The second time the were driving at about 35mph when the car slammed on the brakes. Fortunately the following vehicle was not close and there was no collision. The occupants were again shaken up, but not injured. The "braking assistance" can be disabled, but only for the current trip. It is automatically reenabled the next time the car is started.
Jul 19, 2025Unknown or otherCrash1 injury
I was driving from Fresno to Lake Tahoe stopped in Manteca to charge my car at the Tesla SC as I was reversing into the charge spot the car suddenly stopped a message appeared âspeed severely restricted â I tapped the gas pedal and no response within a millisecond the car accelerated in reverse at a high speed hitting the pole in front of the Supercharger resulting in damage to the backend of the eqe
Jul 24, 2025Tires
On [XXX] around [XXX] while driving my 2024 Mercedes-Benz EQE350 [XXX] near Santa Clarita, CA, I experienced a flat tire due to a 4 mm puncture in the center tread of the rear driver's side tire. I immediately contacted Mercedes Me customer support , and the representative advised me that my vehicle's run-flat tire system would allow me to continue driving up to 50 miles, as long as I stayed under 50 mph. I followed this guidance very cautiously, driving under 30 mph. Despite this, the tire completely blew out in less than10 miles. The road conditions were normal, the tire was in good condition prior to the incident, and weather was mild. This incident endangered my safety and that of my…
Mar 23, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.