Model year record

2024 Mercedes-Benz Eqe 500 recalls & problems

The 2024 Mercedes-Benz Eqe 500 has 2 safety recalls and 2 owner complaints on file with NHTSA. The most-reported problem area is wheels (2 complaints).

Recalls2safety recalls

Complaints2filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

Electrical systemMay 28, 2024

Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software

Recall 24V37200014,912 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Risk: A sudden loss of drive power increases the risk of a crash.
Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

Electrical systemFeb 16, 2024

Wiring › Fuses and circuit breakers

Recall 24V11500031,848 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Fix: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Wheels	2	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Wheels
During normal driving, Pirelli tires have bubbles, resulting in air leakage. Tires will eventually run flat. Pirelli tires installed on new vehicle cannot support the weight of the vehicle.
Jul 27, 2024
Wheels
The vehicle is equipped with Pirelli 21 inch tires. All four tires have lost air and had bubbles on the sidewall. The first tire went flat after hitting a 2 inch pothole. It was replaced. However, tires 2, 3 & 4 all had bubbles on the sidewalls. The tires placed on the vehicle are deficient. the vehicle weight exceeds the capacity of the Pirelli tires. In the second defect tire situation last week, it almost resulted in a collision due to sudden loss of tire pressure on [XXX] in Indianpolis, IN. I will attach a copy of the repair bills for all four tires. The vehicle must change the 21 inch rims. Also, our second Mercedes had a flat tire today. Five (5) flat tires in 40 days of ownership.…
Jul 24, 2024

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.