Model year record

2024 Mercedes-Benz eSprinter recalls & problems

The 2024 Mercedes-Benz eSprinter has 2 safety recalls and 2 owner complaints on file with NHTSA. The most-reported problem area is electrical system (1 complaint).

Recalls2safety recalls

Complaints2filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

Power trainFeb 14, 2025

Axle assembly

Recall 25V090000689 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. The welds on the helical gear within the rear axle drivetrain may fail, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.
Fix: Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.

Components: Power train › Axle assembly; Parking brake › Driveline

Electronic stability control (esc)May 6, 2024

Control module › Software

Recall 24V316000184 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Risk: Extended stopping distance can increase the risk of a crash.
Fix: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Typical mileage*
Electrical system	1	—
Structure	1	—
Power train	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Power train
The Rear Axle Drivetrain Assembly failed. Specifically, a critical structural fastener (bolt) associated with NHTSA Recall #25V090 (MBUSA #2025020010) completely detached from the rear axle. The vehicle is currently in my possession and the failed component/repair is photographed. The detachment of this structural bolt caused a complete loss of propulsion while the vehicle was in a commercial driveway. Had this occurred minutes earlier during my 500-mile round trip on the I-95 highway, it would have resulted in a catastrophic drivetrain separation or axle lock-up at highway speeds (65+ mph). This posed a fatal risk to myself, my passengers, and other motorists. The failure was confirmed and…
Apr 13, 2026
Electrical system
The contact owns a 2024 Mercedes-Benz E Sprinter. The contact stated that while driving at 10 MPH, there was an abnormally loud sound coming from the passengerâs side of the vehicle. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road and turned off the vehicle for an hour. The vehicle was then restarted and worked as intended; however, after the vehicle was parked in a public parking lot, several undisclosed electrical failures occurred. A dealer was contacted. The vehicle was towed to the dealer, and it was determined that the A-frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and…
Apr 15, 2026 · 22,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.