2014 Mercedes-Benz G 550 recalls & problems

Engine › Engine control module (ecu/ecm) › Software

Recall 22V16800022 vehicles

Problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.

Risk

Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.

Fix

Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.

Components: Engine and engine cooling › Engine › Engine control module (ecu/ecm) › Software; Electronic stability control (esc) › Control module › Software; Exterior lighting › Lighting control module › Software

Communication

Recall 19V78700024,226 vehicles

Problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Steering

Recall 17V25000010,832 vehicles

Problem

Mercedes-Benz USA, LLC.(MBUSA) is recalling certain 2013-2016 G550 and G63 AMG vehicles and 2016 G65 AMG vehicles. The steering coupling may have been insufficiently tightened, resulting in the steering connection wearing.

Risk

The steering coupling wear may cause a loss of steering, increasing the risk of a crash.

Fix

MBUSA will notify owners, and dealers will replace the steering coupling, free of charge. The remedy is currently unavailable. Interim notifications informing owners of the safety risk were mailed May 27, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.