*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Latches/locks/linkages
The contact owns a 2021 Mercedes-Benz GLA250. The contact received notification of NHTSA Campaign Number: 26V481000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The local dealer was contacted by the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Sep 22, 2026Engine and engine cooling
See attached document for complaint
Jun 17, 2026Structure › Body
Cowl vent grille openings allowed normal environmental debris to accumulate, plug drainage and divert water onto electrical components and potentially result in a fire if not addressed. Some of the debris passes through into the hvac system and cannot be cleaned without dealer removal/repair of the hvac motor, which costs the customer more than $500 in repairs and disincentivizes mitigation. Furthermore, Mercedes is aware of the problem, has not issued a customer satisfaction recall, and instead, is charging customers more than $1,000 to install a plastic protective shield to prevent accumulation of debris, clogged water management, and risk of fire.
Jun 12, 2026Fuel/propulsion system
The Gas Door did not open in order to pump gasoline. There is no mechanical device for the driver, passenger, owner of the vehicle to manually open the gas door from the inside. There was no electronic warning within the Mercedes Benz to alert driver about malfunction of gas door not working. Driver took vehicle to local Firestone mechanic who said the "gas door actuator" needed to be replaced. Accordingly, vehicle with the remaining gasoline was taken to local Mercedes Dealer who after the vehicle being looked at, "confirmed gas door to not opening due to internal mechanical fault" and replaced with new gas door actuator at a cost of $820.28. Vehicle owner mentioned to service rep, that he…
Jan 18, 2026Fuel/propulsion system
When coming to a full stop at a red light (or any need to idle at a stop), the car frequently begins to hesitate as if it is about to cut off. I assume it has something to do with the âfuel saving featureâ which comes on in the form of a green symbol in the lower left of the odometer display (the engine is still running the AC) . When you start to drive again the car always jerks before moving , on at least 3 occasions it has actually cut off completely and must be restarted (everything goes off) - it is big problem, especially in heavy traffic (horns blaring & angry drivers are encountered) I almost had a car hit me from behind; my car had jerked slightly when I began to accelerate and…
Aug 2, 2025Engine
I am reporting a potential safety and mechanical defect involving the cylinder head in the Mercedes-Benz GLA 250. Many owners, including myself, have experienced premature cylinder head failure, often without warning, leading to loss of power, engine misfires, rough idling, and in some cases, sudden engine shutdown while driving. This issue appears to be widespread among GLA models equipped with the M260/M270 engine, often occurring well before 100,000 miles. It raises serious concerns about the design, durability, and safety of the engineâs top-end components. Given the frequency and severity of this failure â and the high cost of repairs â I believe this warrants an official…
Nov 2, 2024Latches/locks/linkages › Hatchback/liftgate › Lock1 injury
Twice now, my husband is putting groceries in the back of the vehicle and the top closes on him and this last time, hit him hard in the head. This is a safety issue, what can we do??
Dec 22, 2024Unknown or other
My vehicle has two separate tire inflation placards. There is a placard inside the drivers door recommending 43 PSI (cold) all tires, and another placard inside the fuel door recommending 38 PSI front and 34 PSI rear (cold). Two different tire service centers have confirmed that my tires are wearing out prematurely because of overinflation. My telephone calls to Mercedes USA have been handled poorly because their representatives are poorly training and do not understand the nature of my issue.
Apr 16, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.