Model year record

2020 Mercedes-Benz Glb 250 recalls & problems

The 2020 Mercedes-Benz Glb 250 has 20 safety recalls and 54 owner complaints on file with NHTSA. The most-reported problem area is structure (14 complaints).

Recalls20safety recalls

Complaints54filed by owners

Crashes · fires3 · 0reported in complaints

Injuries · deaths3 · 0reported in complaints

Safety recalls

Latches/locks/linkagesJul 24, 2026

Doors › Lock

Recall 26V481000310,667 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
Risk: A vehicle rollaway increases the risk of a crash or injury.
Fix: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Service brakes, hydraulicNov 1, 2023

Foundation components › Disc › Pads

Recall 23V73200042,742 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Fix: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Components: Service brakes, hydraulic › Foundation components › Disc › Pads; Equipment › Other › Owners/service/other manual

CommunicationMay 20, 2022

Auto crash notification

Recall 22V365000242,722 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Components: Communication › Auto crash notification; Electrical system › Software

Back over preventionApr 8, 2022

Display function

Recall 22V232000126,443 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

SuspensionDec 17, 2021

Front

Recall 21V99000038,312 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Risk: Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.

Components: Suspension › Front; Steering

Fuel system, gasolineDec 13, 2021

Fuel injection system › Injectors

Recall 21V961000139 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Risk: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Fix: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

Components: Fuel system, gasoline › Fuel injection system › Injectors; Fuel system, gasoline › Fuel injection system › Fuel rail

Air bagsAug 13, 2021

Air bag/restraint control module › Software

Recall 21V63900066 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. In the event of a crash, the air bag control unit software may not activate the front seat belts and front passenger air bag properly.
Risk: Air bags and seat belts that do not function properly can increase the risk of injury in a crash.
Fix: Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Electrical systemJul 12, 2021

Wiring › Connectors/plugs › Accesory power outlet/jack/port/usb/sae/cigarette lighter

Recall 21V5260001,690 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB 250 vehicles. The accessory power outlet for the second-row seating may have excessive voltage due to an incorrect voltage converter socket.
Risk: Excessive voltage through the accessory power outlet to a connected device can increase the risk of a fire.
Fix: Dealers will inspect and replace the voltage converter, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021080005.

Exterior lightingJul 2, 2021

Headlights

Recall 21V5090001,467 vehicles

Problem: Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Fix: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

StructureMay 28, 2021

Structure

Recall 21V4030005,680 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the vehicle may not start.
Risk: Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Fix: Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.

Components: Structure; Electrical system

Air bagsMay 28, 2021

Passenger side frontal › Cushion

Recall 21V40500017 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The front passenger air bag inflator and cushion may be improperly attached inside the air bag module, which could result in the air bag cushion tearing upon deployment.
Risk: An air bag that does not deploy properly during a crash can increase the risk of injury.
Fix: Dealers will replace the front passenger air bag module, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060011.

Components: Air bags › Passenger side frontal › Cushion; Air bags › Frontal › Passenger side › Inflator module

Air bagsMay 28, 2021

Side/window › Curtain

Recall 21V40400016 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The side curtain air bags may not deploy properly during a crash.
Risk: Air bags that do not deploy as intended can increase the risk of injury.
Fix: Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Back over preventionMay 14, 2021

Sensing system › Camera

Recall 21V354000343,191 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Fix: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Components: Back over prevention › Sensing system › Camera; Electrical system › Software

StructureApr 1, 2021

Body

Recall 21V2320002,362 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Risk: Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Fix: MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040015.

StructureApr 1, 2021

Body › Tailgate

Recall 21V2310005,215 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Risk: Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Fix: MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021050009.

CommunicationFeb 5, 2021

Auto crash notification

Recall 21V0580001,292,258 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Components: Communication › Auto crash notification; Electrical system › Software

Air bagsOct 9, 2020

Side/window

Recall 20V6280007 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. The window air bag in the A-pillar area may not be mounted correctly, affecting its performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Risk: In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.
Fix: MBUSA will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100010.

SeatsSep 14, 2020

Mid/rear assembly

Recall 20V55800036 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.
Risk: If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.
Fix: MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090020.

StructureAug 14, 2020

Body

Recall 20V48000010,644 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.
Risk: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090006.

StructureMay 1, 2020

Structure

Recall 20V24600026 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.
Risk: Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Fix: MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.

Components: Structure; Electrical system

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Fuel economy

GLB250

26mpg combined

City / highway	23 / 30 mpg
Fuel	Premium Gasoline

2 L · 4 cyl · Automatic (AM8) · Front-Wheel Drive · about $3,150/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Injuries	Typical mileage*
StructureBody; Body › Hatchback/liftgate	14	0	0	28,500 mi
Unknown or other	11	0	1	5,680 mi
Electrical system	10	0	0	1,500 mi
Engine	6	0	0	—
Suspension	6	2	0	—
Air bags	4	1	2	—
Steering	4	2	0	—
Fuel system, gasoline	3	0	0	45,000 mi
Vehicle speed control	3	0	0	—
Fuel/propulsion system	2	0	0	—
Back over prevention	2	0	0	—
Power train	2	1	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Structure › Body
SUBJECT: URGENT: Safety Recall Campaign 26V481 / XXXâ Unreasonable Remedy Delay and Economic Hardship (VIN: [XXX]). I am formally logging a safety complaint regarding the unreasonable delay by Mercedes-Benz in providing a remedy for NHTSA Recall 26V481 (Mercedes Campaign XXX), affecting my vehicle (VIN: [XXX]). The manufacturer reported this critical defect to the NHTSA on XXX. Despite months having passed, and with owner notifications scheduled for XXX, the remedy remains unavailable. My local authorized dealerships (Mercedes-Benz of West Palm Beach and Delray) have canceled my service appointments, stating they have zero parts allocation from corporate and cannot perform repairs. This…
Aug 1, 2026
Latches/locks/linkages
The contact owns a 2020 Mercedes-Benz GLB250. The contact received notification of NHTSA Campaign: 26V481000 (Latches/Lock/Linkages); however, the part for the recall repair was not available. The contact stated that while attempting to Park the vehicle, the parking brake independently engaged. The ABS warning light was illuminated. The vehicle was taken to a local dealer and the failure was confirmed. The failure mileage was approximately 70,000.
Apr 15, 2026 · 70,000 miles
Power trainCrash
I am submitting this complaint because I believe the repair performed under NHTSA Recall 21V990 / Mercedes-Benz Campaign 2022070009 in May 2024 failed to adequately correct the safety defect identified in the recall.When driving my axle snapped causing my tire to pop out and me to loose control of the car causing a crash into the curb. I have since been without a vehicle with Mercedes Benz of Augusta denying my vehicle after having it towed. They refused to even look at it seeing the axle issue. The recall specifically states: âMercedes-Benz AG has determined that on certain Model Year 2019â2021 A-Class and GLB-Class vehicles, the corrosion protection of the integral carrier of the…
Sep 1, 2026
Engine
Diagnostics performed and found electrical/component fault and possible wire damage to fuel pump. NECC to drain tank and inspect replace fule pump if necc. Oringally took one week prior and diagnostics led to the possiblility that the cylinder head was malfunctioning, which was a manufacturing defect and covered under an extended warranty, but now advised otherwise. Quote $2200.00. Mileage on vehicle 23,660.
Mar 21, 2026
Structure › Body
I am submitting this formal complaint regarding a serious safety incident involving my 2020 Mercedes-Benz GLB, which directly reflects the defect outlined in Recall 20V-480 (Rear Spoiler Detachment). Although my VIN is not officially included in the affected range, the exact failure described in the recall occurred on my vehicle. On or about June 16, 2025, at approximately 3:00 p.m., I was driving and I noticed an object in my rearview mirror that had become airborne and was causing vehicles behind me to swerve to avoid it. Moments later, two separate vehicles pulled up alongside me, and the drivers began waving their arms to get my attention. I exited the roadway and pulled into the…
Jun 16, 2025
Structure › Body
See attached document for complaint.
Jun 16, 2025
Service brakes, hydraulic
The contact owns a 2020 Mercedes-Benz GLB250. The contact received notification of NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic, Equipment); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
May 16, 2025
Suspension
Front and rear suspension/control arms appears to have squeaky noises when approaching a turn or going a speed bump.
Apr 1, 2023

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.