*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Suspension
The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that after reversing out of the garage, there was a large rust puddle near the rear passengerâs side of the vehicle. While the contact's wife was driving at an undisclosed speed, the vehicle made an abnormally loud clunking sound. The driver returned to the residence, and the contact also noticed the clunking sound as the driver was pulling into the driveway. Upon inspection, the contact discovered that the rear coil spring had fractured in half. The vehicle was towed to a dealer, where it was determined that the fractured rear coil spring had damaged the shock absorbers and other components. The vehicle was not repaired.…
Aug 5, 2026 · 82,000 milesFuel system, gasoline
The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that there was an abnormal fuel odor inside and outside vehicle. The check engine, TPMS, and several other unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Jul 11, 2026 · 100,000 milesSeats › Front assembly › Seat heater/cooler
The contact owns a 2014 Mercedes Benz GLK. The contact stated he heating element burned through the front driver side seat. The vehicle was taken to the dealer where it was diagnosed with an internal fault in the driver seat back heater; however the vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 120,000.
Apr 20, 2026 · 120,000 milesStructure
See attached document for complaint.
Sep 4, 2025Electrical system
1. What component or system failed or malfunctioned, and is it available for inspection upon request? -The entire electrical system failed and the power steering, SRS, and ABS systems malfunctioned. Yes, itâs available for inspection. 2. How was your safety or the safety of others put at risk? -Last night around 9 pm CST we crank the car and started to drive, (no warning light at that time) and all of a sudden the car had a warning message to start the engine or the vehicle would turn off the engine although we were already driving. The car started to show all the lights and the brakes got harder to press while we were driving about 40 miles per hour. We couldnât stop completely at the…
Jun 9, 2025Electrical system
On 1/17/25, I was on my commute to my office when I noted a very strong and unpleasant odor. Thinking it was from a truck in front of me, I passed the truck, cracked my passenger window and continued the short distance to my office. After work, when I returned to my car, I noted a hole burned through my driver's side leather seat. I didn't make the connection to the odor from that morning until I arrived home and did some online research. It turns out that my front seat warmer had malfunctioned, burning all the way through the leather. This problem is well documented online in various forums in my year, make and model. In some cases I read about, driver's clothing burned. In one case I…
Jan 17, 2025Seats
On January 01, 2025, I started my wife's car after adding coolant. I just want to warm it up since we did not use it in a couple of days. I activated the heated seat on the driver side where I was seated and was just looking at the dashboard. I felt something on back right side and thought that there was an insect bite. When I turned and look, I discovered a dime size red small flame and smoke on the seat and realized that it is possibly and part of the heated seat heating element that burned through the seat material and burned my sweater a little bit. I turned off the heated seat immediately and shut off the car and made sure the burning stop or was out. I was thankful that this happen…
Jan 1, 2025Parking brake
The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that the parking brake failed to engage as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer for an inspection, and it was determined that the parking brake release had failed to snap upwards. The contact stated that the pedal was releasing slowly. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 58,000.
Oct 24, 2024 · 58,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.