Model year record

2011 Mercedes-Benz R350 recalls & problems

The 2011 Mercedes-Benz R350 has 3 safety recalls and 18 owner complaints on file with NHTSA. The most-reported problem area is air bags (12 complaints).

Recalls3safety recalls

Complaints18filed by owners

Crashes · fires1 · 0reported in complaints

Injuries · deaths1 · 0reported in complaints

2 recalls for this model year carry an NHTSA do not drive advisory. Check your VIN at nhtsa.gov/recalls.

Safety recalls

Service brakes, hydraulicApr 26, 2024

Power assist › Vacuum

Recall 24V29800015,604 vehicles

NHTSA advisory: do not drive affected vehicles until repaired.

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk: Reduced brake performance or brake failure can increase the risk of a crash.
Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.

Service brakes, hydraulicMay 9, 2022

Power assist › Vacuum

Recall 22V315000350,294 vehicles

NHTSA advisory: do not drive affected vehicles until repaired.

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk: Reduced brake performance or brake failure can increase the risk of a crash.
Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

Air bagsFeb 11, 2016

Frontal › Driver side › Inflator module

Recall 16V081000711,159 vehiclesopened after NHTSA action (ODI)

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Fuel economy

R350 4matic

16mpg combined

City / highway	15 / 19 mpg
Fuel	Premium Gasoline

3.5 L · 6 cyl · Automatic 7-spd · Rear-Wheel Drive · about $5,150/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Injuries	Typical mileage*
Air bags	12	0	0	56,000 mi
Electrical system	2	1	1	—
Service brakes, hydraulic	2	0	0	—
Power train	1	1	1	—
Seat belts	1	0	0	—
Exterior lighting	1	0	0	—
Engine	1	0	0	—
Unknown or other	1	0	0	—
Service brakes, airAntilock › Wheel speed sensor	1	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Service brakes, hydraulic
The contact owns a 2011 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
May 9, 2022
Service brakes, hydraulic
The contact owns a 2011 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
May 9, 2022
Service brakes, air › Antilock › Wheel speed sensor
The contact owns a 2011 Mercedes-Benz R350. The vehicle had previously had the wheel speed sensors replaced eight times since September 2016. The contact stated that while driving at 55 MPH, the ABS inadvertently engaged, causing the front end of the vehicle to dip while the brake pedal was depressed. Additionally, there were grinding sounds coming from the vehicle as it came to a full stop. The ABS and Traction Control warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the wheel speed sensors needed to be replaced. The vehicle was then taken to an independent mechanic. The vehicle remained with the mechanic, awaiting diagnostic testing. The…
Mar 15, 2022 · 80,200 miles
Air bags
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ R350. THE CONTACT TOOK THE VEHICLE TO LOBER MERCEDES-BENZ (4255 WEST TOUHY AVENUE, LINCOLNWOOD, IL 60712, (847)-675-1000) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). WHEN THE CONTACT ARRIVED AT THE DEALER FOR THE SCHEDULED REPAIR, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.
Aug 15, 2019 · 100,000 miles
Air bags
"TAKATA RECALL" FOR A YEAR AND A HALF, I HAVE BEEN TRYING TO HAVE MY CAR REPAIRED, BUT MERCEDES BENZ HERE IN RENO (AND FAIRFIELD, CALIFORNIA AS WELL) HAS REFUSED TO REPAIR IT WITH THE STATEMENT THAT PARTS ARE NOT AVAILABLE. I HAVE CALLED THE SERVICE DEPARTMENT AND BEEN TOLD THE PARTS ARE IN STOCK. I HAVE MADE APPOINTMENTS, BUT WHEN I SHOW UP FOR THE REPAIR, I AM TOLD PARTS ARE NOT AVAILABLE. THIS MONTH, JUNE 4, 2019, I SHOWED UP FOR AN APPOINTMENT MADE IN CONNECTION WITH THE RECALL NOTICE AND WAS TOLD THE PARTS WERE NOT AVAILABLE. ON JUNE 14, I HAD AN APPOINTMENT IN FAIRFIELD, CALIFORNIA; I SHOWED UP; AND AGAIN WAS TOLD NO PARTS ARE AVAILABLE. I HAD ANOTHER APPOINTMENT ON JUNE 24; BUT…
Jun 4, 2019
Air bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ R350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Nov 29, 2018
Air bags
TAKATA RECALL REMEDY REMAINS UNAVAILABLE. LETTERS FROM MERCEDES BENZ CLAIMED THAT THE REMEDY WOULD BE AVAILABLE IN JUNE 2018. WELL, THEY FIRST SAID MARCH 2018, THEN SAID THAT WAS AN ERROR. THINKING IS HARD. IT IS JUNE 2018, AND NO REMEDY. MERCEDES CONTINUES TO PRODUCE AND EARN MONEY ON TENS OF THOUSANDS OF VEHICLES EACH MONTH. THEY COULD NOT BE INCONVENIENCED TO PRODUCE PARTS FOR THEIR OLD BUCKETS OF JUNK THAT MAY SAVE CUSTOMERS' LIVES. THIS IS MERCEDES AFTER ALL. A COLD ACTUARIAL CALCULATION OF DELAYING THIS RECALL SO THAT SOME OF THE CARS ARE SALVAGED VERSUS ANY LAWSUITS RESULTING FROM INJURED CUSTOMERS. MERCEDES, I HOPE THAT YOUR ABYSMAL APPROACH TO MAKING AND STANDING BEHIND VEHICLES IS…
Jun 4, 2018
Air bags
TAKATA RECALL, AS I RECEIVED 2 RECALL LETTERS THAT HAS LIED TO ME AND KEEP GIVING ME NO TIME TABLE ON WHEN IT WILL BE REPAIRED, FIRST LETTER I RECEIVED WAS DECEMBER 2017 IT STATED THE AIRBAGS WILL BE REPAIRED IN MARCH 2018, THEN I RECEIVED ANOTHER LETTER THE FOLLOWING MONTH JANUARY 2018 THE SECOND LETTER NOW STATES IT WILL BE REPAIRED SOMETIME IN SEPTEMBER 2018, NOW I STRONGLY BELIEVE I'M BEING STALLED HOPING THAT I WILL GIVE UP AND IMPATIENT , HOPING THAT I WILL TURN IN THE VEHICLE AND THEY WONT HAVE TO WORRY ABOUT ME DOWN THE ROAD, BOTH RECALL LETTERS STATES THE RISK WHICH IS IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE DRIVER'S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH…
May 19, 2017 · 83,500 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Desiccated Air Bag Inflator RuptureOpen
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled…
EA21002 · opened Sep 17, 2021