Model year record

2023 Mercedes-Benz Redundant Eqe 350 4MATIC recalls & problems

The 2023 Mercedes-Benz Redundant Eqe 350 4MATIC has 5 safety recalls and 7 owner complaints on file with NHTSA. The most-reported problem area is electrical system (4 complaints).

Recalls5safety recalls

Complaints7filed by owners

Crashes · fires1 · 0reported in complaints

Injuries · deaths1 · 0reported in complaints

Safety recalls

SteeringAug 20, 2025

Critical fasteners

Recall 25V5330003,749 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Risk: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

WheelsMar 7, 2025

Rim

Recall 25V1500004 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.
Risk: Wheel rim insert detachment can create a hazard for other road users, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rim inserts as necessary, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030016.

Electrical systemFeb 16, 2024

Wiring › Fuses and circuit breakers

Recall 24V11500031,848 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Fix: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

StructureAug 4, 2023

Frame and members

Recall 23V55500010 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
Risk: In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
Fix: Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.

Electrical systemMay 2, 2023

Propulsion system › Traction battery thermal › Management › Software

Recall 23V3090003,828 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Injuries	Typical mileage*
Electrical system	4	0	0	—
Forward collision avoidanceWarnings; Automatic emergency braking	4	2	2	—
Unknown or other	3	1	1	—
Power train	1	0	0	—
Service brakes	1	0	0	—
Vehicle speed control	1	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical system
When I turned on the car this morning, the instrument cluster screen was black and would not activate. Because of this, there was no way to determine speed or to utilize driver assistance functions. This created significantly unsafe condition because I had no gauges or dials to assist. I turned the car off multiple times and attempted to reset it and the instrument cluster screen was still black and nonresponsive. This appears to be a known issue from searching the Webb for Mercedes electric vehicles.
Jan 31, 2025
Unknown or other1 injury
On several occasions the vehicle aggressively stopped and jerked as if someone hit my car from behind. I took it to the dealership and they thought it was a software malfunction issue, since there were recalls on the vehicle. I received my car back from the dealership and in a week of receiving my car, the issue happened twice. This has been extremely scary especially because on two occasions a car almost hit me in the back and both times my son was in the car. The car has done this where there were not any cars around and the car falsely believes there is a car around a collision will occur. Today , the car did it twice. The first was while I was taking my son to school going slowly. The…
Oct 8, 2024
Unknown or otherCrash
On Mon, [XXX], my father was involved in a single car accident in the family's Mercedes-Bens EQE 350 (all electric) vehicle. When he was in driveway, he claims he was on the brake when the car suddenly accelerated on its own. It destroyed the garage door and then went through the garage destroying property, the attic staircase, and the frame of an interior wall into a bedroom. We have pictures of the damage. Emergency repairs were required to stabilize the frame of the house with more 2x4s. The insurance company says he likely confused the brake and gas pedals, but he's convinced that he was on the brake when it suddenly accelerated on its own. Importantly, no auto-emergency braking…
Sep 16, 2024
Unknown or other
Nothing happens with my car
Jun 25, 2024
Electrical system
The contact owns a 2023 Mercedes-Benz EQE350. The contact received notification of NHTSA Campaign Number: 24V372000 (Electrical System). The contact stated that on two occasions while driving at various speeds, the vehicle stalled. The contact stated that an unknown message was displayed. The vehicle was restarted after the first failure. The contact stated that on the second occasion when the vehicle stalled, the vehicle was towed to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 5,700.
Apr 13, 2024 · 5,700 miles
Electrical system
The contact owns a 2023 Mercedes-Benz EQE 350. Then the contact stated that after starting the vehicle, he became aware that the travel range had declined. The failure became a regular occurrence until the travel range had declined by approximately 40%. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the battery charging capacity could be expected to decline by up to 40% during the winter months. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 700.
Jan 23, 2024 · 700 miles
Power train
SAFTE CONCERNS: 1. Vehicle has sever severe pulsing/shaking/jerking behavior in motion. So far I have encountered this problem when the vehicle was under 20 mph; 2. Vehicle lightly pulsing/vibrating when braking and does not stop smoothly; 3. Stepping on the gas pedal for 100% acceleration, the vehicle only went up to 30~40% power. BACKGROUND: I purchased this vehicle (with 25miles shown) on 4/21 evening around 9 pm PDT. Saturday 4/22 evening, the first time I took the car out for a drive, I experienced the concern 1 and 2 as stated above then I took it back to the dealership on 4/23 morning. I have recorded videos when vehicle was shaking. I will follow up with video attachments in email.…
Apr 21, 2023

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.