Model year record

2015 Mercedes-Benz Redundant S550E recalls & problems

The 2015 Mercedes-Benz Redundant S550E has 1 safety recall and 7 owner complaints on file with NHTSA. The most-reported problem area is unknown or other (3 complaints).

Recalls1safety recalls

Complaints7filed by owners

Crashes · fires1 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

StructureDec 15, 2023

Body › Roof and pillars

Recall 23V8540002,976 vehiclesopened after NHTSA action (ODI)

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Typical mileage*
Unknown or other	3	0	—
Electrical system	2	0	—
Fuel/propulsion system	2	0	—
Electronic stability control (esc)	1	1	—
Service brakes, hydraulic	1	1	—
Tires	1	0	—
Steering	1	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical system
The contact owns a 2009 Mercedes-Benz S550. The contact stated that while driving at an undisclosed speed with the air condition system activated, there was hot air blowing out of the vents. The contact stated that the hot air was blowing out of the vents and the floorboard was soiled with water. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the compressor and the motherboard needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic. The vehicle was diagnosed with electrical wiring failure. The electrical wiring underneath the driver and passenger seats was burned.…
Dec 19, 2022 · 73,000 miles
Fuel/propulsion system
I PURCHASED A LAVISH S550 AND OVER TIME I STARTED SMELLING GAS IN THE CABIN. I DIDN'T THINK TOO MUCH ABOUT IT UNTIL THE SMELL BECAME MORE PUNGENT. I GO ONLINE TO DO SOME RESEARCH AND FIND OUT SOME OF THE CARS HAD FAULTY FUEL PUMPS WHICH LEAK INTO THE BACKSEAT. NOT ONLY DOES IT LEAK BUT THE VAPORS ARE SPREAD THROUGHOUT THE CABIN MAKING IT UNBEARABLE TO BREATH. I TOOK THE CAR IN TO MERCEDES AND THEY DON'T WANNA OWN UP TO THERE FAULTY EQUIPMENT. WITH THE TEMPERATURE BEING EXTREMELY HOT I WOULD THINK MY CAR WOULD BLOW UP BECAUSE IT IS A BLACK CAR. ANY HELP WITH THIS MATTER IS APPRECIATED. MERCEDES OF SOUTH ATLANTA (SERVICE ADVISOR-TUTT) INFORMED ME TO PAY $2100 TO FIX. [XXX] INFORMATION…
Jun 7, 2018 · 164,000 miles
Fuel/propulsion system
ON 8/29/17 AROUND 11:20 - 11:30AM, I WAS DRIVING ON N270 JUST OFF FROM HOV LANE FROM S495 NEAR MONTROSE EXIT(LITTLE BIT BEFORE), SOME METALLIC ROUND WHEEL TYPE WITH SHARP EDGES AROUND FLEW OVER FROM S270. I TRIED TO AVOID IT BY SWERVE MY CAR BUT IT MUST HAVE LANDED BELOW MY CAR AND SCRATCHED UNDERNEATH WHICH CAUSED MY CAR MAKING WEIRD SOUND PLUS BURNING GASOLINE SMELL. I DIDN'T SEE MY TIRE PRESSURE GAZE CHANGE SO I WENT INTO LOCAL LANE FROM FALLS ROAD TO GET TO MY HOME. MY CAR WAS NOT STEERING PROPERLY AND I CAN SMELL GASOLINE EVEN FROM CLOSED WINDOWS. AFTER PARKING MY CAR, I SAW GASOLINE LEAKAGE FROM UNDERNEATH MY CAR. IT WAS SUCH SCARY INCIDENT AND I WAS SO LUCKY TO BE ALIVE AND NOT HURT…
Aug 29, 2017 · 40,000 miles
Electrical system
VEHICLE FAILS TO GO IN PARK AFTER DRIVING ON THE STREET AND ARRIVING AT THE GROCERY STORE.
Jul 21, 2016
Unknown or other
MY S550E TRUNK CAN REMAIN UNLOCKED AND SOMETIMES REFUSE TO LOCK - RESULTING IN COMPROMISING THE SECURITY OF THE VEHICLE. THERE IS SOMETHING WRONG IN THE STATE MACHINE TO LOCK THE TRUNK. IF THE VEHICLE IS IN A LOCKED STATE AND THE REMOTE IS USED TO LOCK THE TRUCK - IT FAILS TO DO SO.
Apr 5, 2016
Tires
REPLACED ALL TIRES WHEN ALL HAD SEVERE TREAD WEAR AND TWO HAD SIDE WALL BLISTERS AT 23,000 MILES. I RECEIVED AN ADJUSTMENT FOR THE REPLACEMENT. WITH ABOUT 1,000 MILES ON THE NEW TIRES THE PASSENGER FRONT TIRE DEVELOPED A LARGE SIDEWALL BLISTER. *JS
Jul 6, 2014
Electronic stability control (esc)Crash
I WAS ON A SNOW COVERED ROAD IN MY NEIGHBORHOOD DRIVING ABOUT 10-15 MPH AND ATTEMPTED TO MAKE A RIGHT TURN. THE CAR KEPT GOING STRAIGHT AND SLID OFF THE ROAD. THE ESP STABILITY CONTROL AND ABS FAILED TO OPERATE AT THAT POINT. THIS WAS AFTER A RECENT REPROGRAMMING BY THE DEALER. THIS FUNCTION HAD OPERATED CORRECTLY ALL WINTER PRIOR TO THAT EVENT. THE ESP LIGHT DID NOT FLASH LIKE IT NORMALLY DOES IN THAT SITUATION. THERE COULD HAVE BEEN A CAR COMING THE OTHER WAY AND I WOULD HAVE HIT THEM DUE TO THIS FAILURE. NO ERROR LIGHTS WERE DISPLAYED BY THE CAR. THE CAR GOT HUNG UP ON A BIG ROCK THAT WAS IN SOMEONE'S YARD AS A RESULT OF THE INCIDENT. I DID NOT REPORT TO THE POLICE SINCE IT WAS JUST ME…
Feb 25, 2010 · 19,800 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.