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2021 Mercedes-Benz S 580 recalls & problems

The 2021 Mercedes-Benz S 580 has 16 safety recalls and 34 owner complaints on file with NHTSA. The most-reported problem area is electrical system (10 complaints).

Recalls16safety recalls
Complaints34filed by owners
Crashes · fires2 · 0reported in complaints
Injuries · deaths3 · 1reported in complaints

Safety recalls

Service brakes, hydraulicFeb 24, 2025

Foundation components

Recall 25V11600020,339 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.
Risk
A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.
CommunicationOct 25, 2024

Auto crash notification

Recall 24V80700021 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
Risk
A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
Fix
Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.

Components: Communication › Auto crash notification; Electrical system › Software

Engine and engine coolingSep 20, 2024

Engine › Engine control module (ecu/ecm) › Software

Recall 24V70400027,190 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
Risk
An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
Fix
Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
Fuel system, gasolineJun 26, 2023

Delivery › Fuel pump

Recall 23V445000143,551 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Fix
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
StructureMar 24, 2023

Frame and members

Recall 23V2000006 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S580 and S580 vehicles. The bulkhead that separates the engine compartment from the passenger compartment may not have been properly sealed, causing water to drain into the passenger compartment. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, disabling safety features, including seat belt tightening and seat adjustments (PreSafe system).
Risk
Disabled safety features, including seat belt tightening and seat adjustments, can increase the risk of injury in a crash.
Fix
Dealers will repair the bulkhead front wall sealing, free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023040009.

Components: Structure › Frame and members; Electrical system

VisibilityFeb 17, 2023

Fixed panaramic roof/sky light assembly

Recall 23V0980001 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2021 S 580 4Matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.
Risk
A detached glass panel may become a road hazard, increasing the risk of a crash.
Fix
Dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed March 17, 2023. The owner may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023020008.
Back over preventionJul 11, 2022

Display function

Recall 22V4930008,530 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Fix
Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
CommunicationMay 20, 2022

Auto crash notification

Recall 22V365000242,722 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Components: Communication › Auto crash notification; Electrical system › Software

SteeringApr 1, 2022

Column

Recall 22V2140004 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, and turn signal indicators.
Risk
Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.
Fix
Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040006.
SteeringMar 25, 2022

Steering wheel/handle bar

Recall 22V1890008,396 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Fix
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Exterior lightingMar 18, 2022

Hazard flashing warning lights

Recall 22V1670009,156 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Risk
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Fix
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.

Components: Exterior lighting › Hazard flashing warning lights; Exterior lighting › Turn signal; Exterior lighting › Back up lights

Air bagsMar 4, 2022

Critical fasteners

Recall 22V12400014 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic vehicles. The air bag control unit may be improperly secured and may result in an unintentional air bag or seat belt deployment, or an improper deployment in the event of a crash.
Risk
Unintentional or improper deployment of air bags and/or seat belts can increase the risk of a crash or injury.
Fix
Dealers will inspect and tighten the air bag control unit fastening nuts, as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-637-6372. MBUSA's number for this recall is 2022030024.

Components: Air bags › Critical fasteners; Air bags › Air bag/restraint control module

Electrical systemNov 29, 2021

Software

Recall 21V931000227 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Risk
Driver distraction can increase the risk of a crash.
Fix
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Engine and engine coolingOct 29, 2021

Engine › Engine control module (ecu/ecm) › Software

Recall 21V8430008,669 vehicles

Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 and Maybach S580 vehicles. An engine control unit software error may cause a sudden engine stall, without the ability to restart the vehicle.
Risk
An engine stall can increase the risk of a crash.
Fix
Dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on January 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Air bagsOct 11, 2021

Sensor › Occupant classification › Front passenger

Recall 21V7890001,311 vehicles

Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
Risk
A deactivated passenger air bag increases the risk of injury during a crash.
Fix
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.

Components: Air bags › Sensor › Occupant classification › Front passenger; Air bags › Air bag/restraint control module › Software

Fuel system, gasolineSep 10, 2021

Delivery › Fuel pump

Recall 21V7040007 vehicles

Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S580 vehicles. The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall.
Risk
An engine stall increases the risk of a crash.
Fix
Dealers will inspect and replace as necessary, the fuel tank including the suction jet pump, free of charge. Owner letters were mailed October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Components: Fuel system, gasoline › Delivery › Fuel pump; Fuel system, gasoline › Storage › Tank assembly

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Fuel economy

S580 4matic Hybrid

20mpg combined
City / highway17 / 25 mpg
FuelPremium Gasoline

4 L · 8 cyl · Automatic 9-spd · 4-Wheel Drive · about $4,100/year to fuel

S580 4matic Maybach Hybrid

19mpg combined
City / highway16 / 24 mpg
FuelPremium Gasoline

4 L · 8 cyl · Automatic 9-spd · 4-Wheel Drive · about $4,350/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical systemInstrument cluster/panel100011,000 mi
Wheels6000—
Forward collision avoidanceDynamic brake support/brake assist; Automatic emergency braking5101—
Unknown or other4001—
Lane departureWarning; Assist4001—
Engine and engine cooling4000—
Engine4000—
Vehicle speed controlCruise control3102—
Service brakes3101—
Power trainAutomatic transmission › Control module › Software2101—
Communication2000—
TiresSidewall2000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.