2013 Mercedes-Benz SLK350 recalls & problems

Communication

Recall 19V78700024,226 vehicles

Problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Software

Recall 13V23600071 vehicles

Problem

Mercedes-Benz (Mercedes) is recalling certain model year 2013 SLK250 and SLK350 vehicles manufactured October 9, 2012, through November 20, 2012. These vehicles are equipped with an occupant classification system (OCS) that may not correctly differentiate between a child seat or a very light person being in the front passenger seat.

Risk

If the OCS incorrectly classifies a very light person as being a child seat, in the event of a crash necessitating airbag deployment, the system would deactivate the passenger airbag, increasing the risk of injury.

Fix

Mercedes will notify owners, and dealers will replace the passenger side seat cushion including the OCS. The recall began on July 26, 2013. Owners may contact Mercedes at 1-201-573-0600.

Components: Electrical system › Software; Air bags