*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Structure › Body › Hood › Hinge and attachments › Support device/strut1 injury
The contact's daughter owns a 2000 Mercury Mountaineer. The contact stated that while her husband and her daughter were inspecting the engine compartment of the vehicle, the hinges of the hood failed, causing the hood to drop inadvertently. The contact's husband sustained a laceration on the arm but did not seek medical assistance. The vehicle was taken to an independent mechanic, where the hood hinges were replaced. Additionally, the contact purchased a stick to hold the hood open. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
Mar 13, 2025Unknown or other
I unlocked my vehicle, put the key in the ignition and it made a noise, then immediately after that failure to start, everything stopped working. No lights, will not lock doors, no clicking sound as if it were a dead battery.
Nov 11, 2023Power train
THE O/D LIGHT KEEPS FLASHING AND IT DOESN'T SHIFT INTO GEAR WHEN PULLING OUT IN FRONT OF ONCOMING TRAFFIC ITS VARY DANGEROUS FOR MYSELF AND OTHER DRIVERS PLEASE ADDRESS THIS ON GOING PROBLEM WITH THIS TRANSMISSION
Feb 2, 2010 · 160,538 milesExterior lighting › Headlights
TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE DRIVING, THE HEADLIGHTS GRADUALLY BECAME DIM AND SHUT OFF. AFTER THE CONTACT MADE SEVERAL ATTEMPTS, THE HEADLIGHTS TURNED BACK ON AND REMAINED ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 82,000.
Oct 16, 2018 · 82,000 milesVehicle speed control
I WAS ON MY WAY HOME FROM WORK(APPROX 12 MILES) AND DECIDED I'D TRY OUT THE CRUISE CONTROL IN MY NEWLY ACQUIRED 2000 MOUNTAINEER 302 AWD. THE FIRST PART OF THE COMMUTE IS WHAT I WOULD CONSIDER HARMLESS AND A VERY SAFE STRETCH TO TEST OUT THIS FEATURE SO I PRESS THE CRUISE BUTTON TO SET MY SPEED AT THE POSTED SPEED LIMIT OF 55MPH. ALL WAS WELL UNTIL I APPROACHED A SHARP HAIR PIN CURVE ABOUT 4 MILES INTO THE TRIP. I GENTLY STARTED TO APPLY THE BRAKE TO CANCEL THE CRUISE BUT THE VEHICLE DIDN'T RESPOND TO MY ATTEMPT. IN A STATE OF PANIC, I FIRMLY APPLY THE BRAKE TO REDUCE SPEED AND WAS ONLY ABLE TO DROP APPROXIMATELY 6-7 MPH. STILL WELL ABOVE THE ADVISED LIMIT FOR THAT PARTICULAR CURVE. AFTER…
Sep 15, 2015 · 153,000 milesStructure › Body
REAR DOOR LATCH IS INOPERATIVE. ALSO RIGHT FRONT PASSENGER DOOR LOCK IS INOPERATIVE.
Mar 10, 2016 · 101,489 milesElectrical systemFire
TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE PARKED, THE VEHICLE ERUPTED INTO FLAMES WITHOUT WARNING. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE REMAINED AT THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE PARKED IN FRONT OF THE CONTACT'S VEHICLE WAS ALSO DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Jul 27, 2015 · 155,000 milesElectrical systemFire
I WAS DRIVING TO AN INTERSECTION WITH MY FAMILY WHILE GOING 45 MPH. I NOTICED BLACK COMING THROUGH THE VENTS. I PULLED OFF TO A GAS STATION PARKING LOT. I PROCEEDED TO USE FIRE EXTINGUISHERS UNDER THE HOOD, THE FIRE DEPARTMENT HAD TO COME PUT IT OUT. THEY DID A LOOK THROUGH AND DETERMINED THE FIRE STARTED AT THE FUSE BOX. I WENT HOME AND RESEARCHED THAT THIS IS A RECURRING PROBLEM WITH THIS TYPE OF VEHICLE. I'M NOW OUT THE 6500 I USED TO PURCHASE IT. I CANT FIX IT OR TRADE IT IN NOW. *TR
Sep 9, 2014 · 183,345 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.