Model year record

2004 Mercury Sable recalls & problems

The 2004 Mercury Sable has 2 safety recalls and 52 owner complaints on file with NHTSA. The most-reported problem area is vehicle speed control (15 complaints).

Recalls2safety recalls

Complaints52filed by owners

Crashes · fires3 · 0reported in complaints

Injuries · deaths3 · 0reported in complaints

Safety recalls

Service brakes, hydraulicApr 1, 2016

Foundation components › Disc › Pads

Recall 16E02600049,635 vehicles

Problem: Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, BrakeBest MKD765, and Prostop Platinum PGD598. These brake pads, manufactured October 1, 2014, to October 31, 2015 are intended for use on 2001-2007 Ford Taurus, 2001-2005 Mercury Sable, 1995-1999 Ford Taurus SHO, 1995-2002 Lincoln Continental, and 1993-1998 Lincoln Mark VIII vehicles. The brake pad shim may shift out of position causing the shim to contact the brake disc resulting in damage to the disc.
Risk: A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash.
Fix: Bosch will instruct the owners how to have the affected brake pads replaced, free of charge. The recall began on May 26, 2016. Owners may contact Bosch customer service at 1-888-715-3616.

SeatsJul 8, 2004

Front assembly › Power adjust

Recall 04V33000024,277 vehicles

Problem: CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER ADJUSTABLE SEATS MAY HAVE BEEN INADEQUATELY WELDED.
Risk: THE SEAT MAY NOT PERFORM AS INTENDED DURING A CRASH WHICH COULD INCREASE THE RISK OF INJURY.
Fix: DEALERS WILL REPLACE THE UPPER SUPPORT ASSEMBLY ON THE POWER SEATS. THE RECALL BEGAN ON JULY 20, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2004 Mercury Sable 4-DR. w/SAB

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	Not Rated

2004 Mercury Sable 4-DR.

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	Not Rated

2004 Mercury Sable 4-DR. Wagon

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	Not Rated

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Sable

20mpg combined

City / highway	17 / 24 mpg
Fuel	Regular Gasoline

3 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,350/year to fuel

Sable

20mpg combined

City / highway	18 / 25 mpg
Fuel	Regular Gasoline

3 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,350/year to fuel

Sable Wagon

20mpg combined

City / highway	17 / 24 mpg
Fuel	Regular Gasoline

3 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,350/year to fuel

Sable FFV

20mpg combined

City / highway	17 / 25 mpg
Fuel	Regular Gasoline

3 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,350/year to fuel

Sable Wagon

19mpg combined

City / highway	16 / 23 mpg
Fuel	Regular Gasoline

3 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,550/year to fuel

Sable Wagon FFV

19mpg combined

City / highway	17 / 24 mpg
Fuel	Regular Gasoline

3 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,550/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Injuries	Typical mileage*
Vehicle speed controlCables	15	0	0	82,000 mi
Power trainAutomatic transmission	12	1	0	58,000 mi
Service brakes	9	0	0	97,150 mi
Exterior lightingHeadlights; Brake lights	8	0	0	95,000 mi
Electrical system	6	0	0	116,295 mi
SeatsFront assembly › Recliner	4	2	2	39,000 mi
Seat beltsFront	3	1	2	—
Engine	3	0	0	135,000 mi
Fuel system, gasolineDelivery › Fuel pump	2	0	0	—
Air bagsSide/window	2	1	2	—
Unknown or other	2	0	0	—
Service brakes, hydraulicFoundation components › Disc › Rotor	2	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Service brakes
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE BRAKE LIGHTS WERE ACTIVATED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE FROM PARK INTO DRIVE. FRED BEANS FORD OF DOYLESTOWN (876 N EASTON RD, DOYLESTOWN, PA 18902), (215) 348-2901) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16E026000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE RECALL WAS FOR THE YEAR 2003 VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.
Feb 1, 2020 · 99,800 miles
Service brakes
WHILE PARKED, TRIED TO PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY BUT CAR WILL NOT SHIFT OUT OF PARK. ONLY WAY TO GET CAR TO SHIFT OUT OF PARK IS TO APPLY EMERGENCY BRAKES THEN SHIFT CAR INTO NEUTRAL WHILE KEY TURNED TO OFF POSITION. BREAK LIGHTS WILL NOT ILLUMINATE WHEN BRAKE PEDAL APPLIED. I CHECKED ALL THE FUSES AND REPLACED THE BREAK LAMP BULBS TO TROUBLESHOOT ISSUE ACCORDING TO OWNERS MANUAL HOWEVER PROBLEM STILL EXISTS. WHEN RESEARCHING ONLINE I READ ABOUT THE SAME EXACT ISSUES OCCURRING IN SAME MODEL AND MAKE THAT WERE RECALLED. I WENT TO MY NEAREST FORD DEALERSHIP TO INFORM THEM ABOUT THIS ISSUE AND GET SOME ASSISTANCE IN FIXING THE PROBLEM. HOWEVER THEY WOULD NOT HELP IN THE…
Aug 13, 2018 · 172,000 miles
Air bags
THE AIRBAG WARNING LIGHT HAS STARTED COMING ON INTERMITTENTLY WHILE THE CAR IS RUNNING ON A CITY STREET. I DON'T KNOW WHY BUT IT APPEARS TO BE A CRITICAL SAFETY PROBLEM. THE CAR HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS 78,000 MILES , VERY LOW FOR A 2004 VEHICLE. FORD MOTOR DEALER SAYS THERE IS NO RECALL OF ANY KIND ON THIS CAR. I AM A RETIRED SENIOR CITIZEN AND THIS IS MY ONLY FORM OF TRANSPORTATION.
Jun 14, 2018 · 78,000 miles
Vehicle speed control
CAR ACCELERATED BY ITSELF TO ABOVE 55 MPH AT LOCAL ROAD, WHEN PUT TO PARKING, THE ENGINE KEPT RUNNING AT MORE THAN 3500 RPM, IT WAS CRAZY, NEARLY KILLED SOME KIDS.
Nov 4, 2017 · 2 miles
Service brakes
THE BRAKE LIGHT SWITCH FAILED CAUSING INABILITY TO GET SHIFT LEVER OUT OF PARK MODE. BRAKE LIGHTS STAY ON ALL THE TIME OR NOT COME ON AT ALL. THE PROBLEM WAS NOTED AFTER PARKING IN OUR GARAGE AND NOTICING THE BRAKE LIGHTS BEING ON ALL THE TIME. I DISCOVERED THAT TURNING THE IGNITION SWITCH TO FIRST INDENT THAT THE SHIFT LEVER CAN BE PLACED IN THE NEUTRAL MODE SO ENGINE CAN BE STARTED. IN DRIVING THE CAR, THE BRAKE LIGHTS DO NOT WORK. WHEN STOPPING THE CAR AND SHIFTING TO THE PARK MODE, THE SHIFT LEVER CANNOT BE TAKEN OUT OF THE PARK MODE WITHOUT GOING THROUGH THE SEQUENCE DESCRIBED ABOVE. THERE WAS A RECALL TO REPAIR THIS ON THE 2000-2004 SABLES (REFERENCE 04V106000), BUT FORD TELLS ME THE…
Oct 18, 2016 · 28,100 miles
Service brakes
I CONTACTED KEN GRODY FORD IN BUENA PARK,CA 2-3 MONTHS AGO TO ASK IF THERE WERE ANY RECALLS ON MY CAR? THE MANAGER I SPOKE WITH TOLD ME "NO!" HE ALSO MAILED ME A COPY OF HIS "OASIS" SEARCH WHICH SHOWED NO RECALLS! HELP! [XXX] PLEASE MAIL ME RECALL ALERTS ON MY CAR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 1, 2016
Electrical system
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT THE SECURITY LIGHT RANDOMLY FLASHED AND THE ALARM RANDOMLY SOUNDED WITHIN LESS THAN THAN TWO DAYS OF OWNING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mar 11, 2016
Vehicle speed control
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. WHILE DRIVING AT HIGH SPEEDS, THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND EXHIBITED RAPID ACCELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Jun 9, 2015 · 135,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Stuck throttleClosed
Preliminary Evaluation (PE)12-005 was opened to investigate allegations of speed control cables detaching from the throttle body and subsequently interfering with the throttle closing fully to the idle position in model year (MY) 2005 and 2006 Ford Taurus vehicles.The speed control cable, throttle body attachment arm (?nail head?) for the speed control cable, cable mounting bracket and cable routing for the MY 2005 and 2006 Ford Taurus are common to all MY 2004 through 2006 Ford Taurus and Mercury Sable vehicles equipped with either the 155 HP 3.0L 2-valve Vulcan engine or the 200 HP 3.0L 4-valve Duratec engine (the ?subject vehicles?). Figures 1 and 2 show the throttle body cam and speed control cable installed and a cable interference condition caused by contact between a detached cable and the ?nail head.?Ford?s assessment of the condition in incident vehicles noted that the…
PE12005 · opened Mar 7, 2012 · closed Oct 22, 2012
ENGINE STALLING FFVClosed
ON OCTOBER 11, 2006, PUBLIC CITIZEN PETITIONED ODI TO INVESTIGATE REPORTS OF ENGINE STALLS CAUSED BY E85 FUEL IN CERTAIN MODEL YEAR (MY) 2003 - 2005 FORD TAURUS FLEX-FUEL VEHICLES (FFV). ODI'S REVIEW OF THE PETITION AND OTHER AVAILABLE DATA FOUND A LOW STALL RATE ATTRIBUTABLE TO E-85 FUELING AND THAT THE MAIN CONCERNS,PROLONGED ENGINE START AND ROUGH IDLE DURING COLD ENGINE STARTUP AT WINTER TEMPERATURES, WERE RESOLVED BY AN ENGINE SOFTWARE UPDATE.TO ENSURE THAT ALL SUBJECT VEHICLES RECEIVE THIS UPDATE, FORD INITIATED A NOTIFICATION CAMPAIGN TO OFFER FREE ENGINE COMPUTER RECALIBRATION.BASED ON THIS INFORMATION, THIS DEFECT PETITION IS DENIED. THIS DENIAL SHOULD NOT BE CONSTRUED AS A FINDING THAT NO SAFETY DEFECT EXISTS.ODI RESERVES THE RIGHT TO RECONSIDER THIS ISSUE IF FUTURE DATA WARRANT.ADDITIONAL DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE POSTED IN THE DP06-005 PUBLIC FILE.
DP06005 · opened Dec 4, 2006 · closed Dec 28, 2007