*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Vehicle speed control
WHEN STOPPED AT LIGHT, UPON ACCELERATING WHEN THE LIGHT TURNS GREEN, THE ACCELERATOR IS HARD TO PRESS. IT DOES NOT DEPRESS. YOU HAVE TO EITHER PRESS TOO HARD OR PUMP A FEW TIMES FOR IT TO GET GOING. THIS IS VERY DANGEROUS WHEN YOU ARE TAKING A LEFT TURN ON A SOLID GREEN LIGHT WITHOUT A GREEN ARROW. YOU MAY STALL AND THEN LUNGE FORWARD INTO AN ONCOMING CAR *TR
Feb 15, 2005 · 40,000 milesEngine
TRIED TO SLIGHTLY DEPRESS THE ACCELERATOR TO MOVE UP IN TRAFFIC BUT ACCELERATOR WAS STUCK AND HAD TO APPLY MORE FORCE TO DEPRESS ACCELERATOR CAUSING VEHICLE TO LUNGE FORWARD NEARLY CAUSING A COLLISION WITH THE VEHICLE IN FRONT OF US. REAR PASSENGER SIDE SEAT BELT WILL NOT EXTEND TO ALLOW IT TO BE PUT ON. *TR
Aug 1, 2013 · 68,000 milesEquipment › Appliance › Air conditionerFire
TL* THE CONTACT OWNS A 1999 MERCURY VILLAGER. THE CONTACT STATED THAT THE VENTILATION BLOWER WOULD NOT EMIT AIR OR HEAT WHEN THE AIR CONDITIONER OR HEATER WAS ACTIVATED. THE VEHICLE WAS INSPECTED BY THE OWNER AND HE NOTICED THAT THE POWER RESISTOR HAD OVERHEATED AND BURNED AND WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE VIN WAS NOT AVAILABLE.
Mar 25, 2009Vehicle speed controlCrash
TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHILE THE CONTACT WAS PULLING INTO A PARKING SPACE THE VEHICLE SUDDENLY SURGED FORWARD WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A POLE. THE CONTACT PREVIOUSLY NOTICED THAT THE VEHICLE WOULD SURGE FORWARD WHENEVER IT CAME TO A STOP. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
Jan 22, 2009 · 140,000 milesVehicle speed control
I HAVE A 1999 MERCURY VILLAGER, PERIODICALLY THE GAS PEDAL WILL BE VERY HARD TO PUSH. IT ACTUALLY GOT STUCK ACCELERATING ONCE. I HAVE RESEARCHED THIS ONLINE AND HAVE FOUND MANY MANY COMPLAINTS ABOUT THIS SITUATION. I HAVE FOUND THAT MERCURY HAS RECALLED THE MOUNTAINEER (CAMPAIGN # 00V422000) FOR THIS "EXACT" ISSUE BUT HAS TAKEN NO ACTION WITH THE VILLAGER. I HAVE REPLACED THE WHOLE THROTTLE BODY ONCE, SOON AFTER I PURCHASED THE VAN, BUT AFTER THE WARRANTY HAD EXPIRED. AS I RECALL IT WAS AT A $600 EXPENSE TO ME. I WOULD LIKE TO KNOW WHAT IS BEING DONE ABOUT THIS ISSUE. THANK YOU. *TR
Feb 22, 2010 · 50,000 milesExterior lighting
1999 MERCURY VILLAGER MINI VAN PROBLEM HEADLIGHTS KEEP BLOWING OUT, CANNOT USE HIGH BEAMS WITHOUT HEARING SOME CRACKLING ON HIGHBEAM SWITCH WHEN PUTTING ON HIGH BEAMS. I JUST REPLACE THE BULB AND NOT USE HIGHBEAMS. ALSO GAS PEDAL STICKS MOST OF THE TIME WHEN YOU EXCEL ESPECIALLY WHEN IT IS DAMP OUT, I STEP ON THE PEDAL AND IT JERKS FORWARD BECAUSE IT'S STUCK WHEN I FEEL IT IS STUCK WHEN EXCELLING FROM STOP I USUALLY STEP ON THE BRAKE THEN THE GAS AND LET OFF THE BRAKE SLOWLY. I HAVE BEEN LUCKY THERE HASN'T BEEN AN ACCIDENT YET. *TR
Aug 9, 2003Vehicle speed control
THE 1999 THROUGH 2000 MERCURY VILLAGER VANS HAVE A DEFECTIVE THROTTLE BODY ASSEMBLY. MY GAS PETAL STARTED STICKING ON MY VILLAGER VAN LATE LAST YEAR. I FINALLY HAD THE THROTTLE BODY ASSEMBLY CLEANED AND THROTTLE CONTROL SENSOR REPLACED IN JANUARY, AFTER SEVERAL FAILED ATTEMPTS BY THE MERCURY DEALERSHIP TO RECTIFY THIS PROBLEM. I HAD ANOTHER MECHANIC REPLACE THE FAILED THROTTLE BODY CONTROL SENSOR (IN MAY)AFTER ONLY 4 MONTHS (PART WAS GUARANTEED FOR 12 MONTHS) AND THE THROTTLE BODY WAS OK FOR A SHORT PERIOD OF TIME AND NOW IT'S STICKING AND THE GAS PETAL IS HARD TO DEPRESS. IT IS A MAJOR ACCIDENT HAZARD BECAUSE YOU NEED TO KNOW THAT YOU CAN PULL OUT SAFELY FROM AN INTERSECTION OR ACCELERATE…
Jan 5, 2009 · 105,000 milesFuel system, gasoline
TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHEN COMING TO A COMPLETE STOP AT AN INTERSECTION, THE CONTACT NOTICED A STRONG GASOLINE ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A TECHNICIAN DETERMINED THAT THE FUEL RETENTION STRAPS FAILED, WHICH CAUSED THE SPOT WELLS TO SEPARATE. THE REPAIR WOULD COST $800. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V205001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING); THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 167,000.
Apr 13, 2009 · 167,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.